Financial Aid Coordinator Counselor

Financial Aid Coordinator Counselor Job Summary This position will carry an internal title of Financial Aid Counselor; it is a part of the student services team that has the primary responsibility of direct to student services for the office. The highest quality of customer service and administrative compliance required by federal, state and other funding sources is of primary importance. While not expected to know the specific administration details of programs, Counselors are expected to maintain the level of administrative knowledge needed to guide and assist students in every aspect of and with the more complex technical levels of applying for through receipt of financial aid and scholarships. Financial Aid processed exceed $400 million. Counselors are empowered to represent every area of the office in their interactions and service to students. Counselors will assist in the development and implementation of specific office programs/initiatives. Counselors will take an active role in office and University outreach as needed. Financial Aid Counselors report to the Sr. Assistant Director of (Direct) Student Services. Knowledge, Skills, and Abilities Ability to learn and maintain knowledge of federal/state/institutional/office/other-related law, regulations, policies, procedures, and practices required for responsible and compliant administration. Demonstrates responsible discretion in providing service and maintaining professional relationships. Communicates effectively and professionally with a diverse service population. Possesses knowledge of general counseling skills, general enrollment management responsibilities, and public relations, along with a strong desire for ongoing professional and leadership development. Preferred Qualifications Prior experience in a student financial aid office or comparable higher education environment. Benefits Health and Life Insurance Retirement Programs Paid Tuition Dependent Scholarships Annual Leave Sick Leave 13 Paid Holidays (including an extended December holiday) Paid Parental Leave Professional Development Opportunities EEO Statement The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions. #J-18808-Ljbffr