Guest Service Agent

$13 - $14 per hour

Tharaldson Hospitality Management

Guest Service Agent/Front Desk Agent

Youngstown/Niles Hampton Inn & Suites by Hilton

Wage $13.00-$14.00 (Based on Experience)

Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!

What We Offer:

Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation

Summary

Accommodates guests of the hotel by performing the following duties

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Job Functions

Greets, registers, and assigns rooms to guests
Handles confidential information, including guest records, with a high degree of integrity
Promptly and effectively deals with guest requests and complaints
Answers and routes calls as appropriate; takes guest messages with accuracy
Responsible for cash drawer contents and transactions during shift
Maintains accurate records including cash flows, registration card, reservation cards, and property walks
Assists with sales and marketing efforts as directed by the General Manager
Offers and properly handles requests for wake-up calls
Records pertinent guest information in the pass-on log
Replenishes continental breakfast as needed and keeps area clean
Ensures common area/lobby is clean
Performs laundry functions as directed
All other duties as assigned

What We Are Looking For:

0 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Guest Service Agent in Niles, OH vacancy

Guest Services Agent
...Guest Service Agent Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a...
Suggested
Worldwide
Flexible hours
Shift work
Highgate Hotels
Warren, OH
1 day ago
Housekeeper
$14.75 per hour
Overview: Role: Housekeeper Join Healthcare Services Group (HCSG) as a Housekeeper, where you will play a vital role in maintaining... ...environment. Interact positively with residents, staff, and guests, providing excellent customer service. All other duties as...
Suggested
Local area
Healthcare Services Group
Warren, OH
4 days ago
Night Auditor
...night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a Night Auditor! Could this...
Suggested
Daily paid
Work at office
Flexible hours
Night shift
Tharaldson Hospitality Management
Niles, OH
4 days ago
Breakfast Attendant (Hotel)
$13 - $14 per hour
...times • Ensures breakfast items are stocked and available to guests during breakfast hours according to company standards... ...assigned What we are looking for: ~0 - 1+ year of customer service experience ~ Open morning availability, 6am - 12pm ~...
Suggested
Daily paid
Part time
Flexible hours
Day shift
Tharaldson Hospitality
Niles, OH
3 days ago
Night Auditor
...management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also... ...related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard...
Suggested
Hourly pay
Worldwide
Flexible hours
Night shift
Afternoon shift
Fairfield Inn Niles
Warren, OH
1 day ago
Room Attendant
$15 per hour
...projects as assigned by the Housekeeping Manager. Ensure overall guest satisfaction. Qualifications High School diploma or... ...both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner....
Hourly pay
Worldwide
Shift work
Highgate Hotels
Warren, OH
19 hours ago
Hilton Hotel Brands - Housekeeper/Room Attendant $16-$35/hr
$16 - $35 per hour
...Hilton is seeking Housekeepers / Room Attendants to maintain the cleanliness, organization, and overall appearance of guest rooms and hotel areas to Hilton brand standards. Housekeepers are responsible for cleaning assigned guest rooms, making beds, changing linens, cleaning...
Hourly pay
Full time
Shift work
Weekend work
Hilton
Warren, OH
2 days ago
Housekeeper
$1,000 per month
Housekeeper Windsor House at Canfield - Canfield, OH 44406 Overview Level Entry Position Type Full Time Job Shift Any Description What We Offer: Performance Based Annual Bonus Plan (Up to $1,000 sometimes more!!) Attendance Bonus on every hour worked...
Hourly pay
Full time
Shift work
Windsor House
Canfield, OH
2 days ago
Staff Pharmacist Full Time
$60 - $76 per hour
...access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step...
Hourly pay
Full time
Temporary work
Work experience placement
Local area
Flexible hours
Shift work
Night shift
CVS Health
Warren, OH
19 hours ago
Staff Pharmacist Full Time
$60 - $76 per hour
...access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step...
Hourly pay
Full time
Temporary work
Work experience placement
Local area
Flexible hours
Shift work
Night shift
CVS Health
Warren, OH
2 days ago
Hospitality Aide
...immediately. Paid Holidays - SOV recognizes 7 paid holidays; those who work a holiday are paid double time. In the third year of service all employees are paid for their birthday and choice of floating holiday. Retirement - Employees are eligible to participate in...
Temporary work
Local area
Immediate start
Flexible hours
Shepherd of the Valley Lutheran Retirement Services
Warren, OH
1 day ago
Staff Pharmacist Full Time
$60 - $76 per hour
...access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step...
Hourly pay
Full time
Temporary work
Work experience placement
Flexible hours
Shift work
Night shift
Oak St. Health
Warren, OH
2 days ago
Night Auditor
...accounting and auditing functions. This role ensures the accuracy of financial transactions, balances daily revenue, and supports guest service needs during late-night hours. This position plays a key role in upholding OTH Hotels Resorts’ vision, values, and operational...
Shift work
Night shift
Day shift
DoubleTree by Hilton Youngstown Downtown
Youngstown, OH
4 days ago
Housekeeper
$15 per hour
...Housekeeper. The Housekeepers provide a clean, safe environment for residents, guests and employees. They enhance the lives and nurture the growth of older persons by providing high quality service in a cheerful, timely manner and by communicating, coordinating and...
Full time
Immediate start
Home office
Otterbein SeniorLife
Niles, OH
29 days ago
Housekeeper
...courts, folds, marks or carries linens • Cleans rooms in accordance to specific brand and company minutes per room standard • Cleans guest rooms, including guest bathrooms and kitchen area if applicable, according to company and franchise standards including but not...
Daily paid
Part time
Flexible hours
Weekend work
Niles Residence Inn by Marriott
Niles, OH
16 days ago
Host / Hostess
...rewarding career. We are looking for friendly, enthusiastic people to serve as Host in our restaurants. If you have fantastic customer service skills and enjoy interacting with a lot of people in fast-paced environment, then read on! Primary Responsibilities:...
Weekly pay
Full time
Part time
Immediate start
All shifts
Flexible hours
Day shift
Waffle House
Warren, OH
19 hours ago
Housekeeper / House Cleaner
...Communicare-Health-Service in Boardman Township, OH, is seeking a full-time Physical Therapist at Greenbriar Healthcare Center. This position provides an exciting opportunity for therapists to directly impact residents through personalized care. Key responsibilities...
Full time
Communicare Health Services
Boardman, OH
19 hours ago
Host
$12 per hour
...friendly, welcoming personality will shine while greeting and seating guests, managing the waitlist, and accommodating reservations. When we... ...pay period Virtual Care and no cost online mental health services Grow With Us World class training designed to support...
Full time
Part time
Casual work
Flexible hours
Shift work
Fox Restaurant Concepts
Girard, OH
19 hours ago
Host
...WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with... ...Own your Role by… Enthusiastically Welcome and Thank our Guests for choosing LongHorn Manage the lobby experience Work...
Shift work
Longhorn Steakhouse
Warren, OH
19 hours ago
Server
...Park Hospitality Group, we've been creating smiles since 1949-one guest, one meal, and one team member at a time. Now we're searching... ...Complete understanding of the menu to ensure excellent guest service Entering guest orders into the computer system, including all...
Local area
Work from home
Eat'n Park Hospitality Group
Warren, OH
19 hours ago
Server
...attention to details (perfect plates, perfect bags), and provide our guests with the best, all-around family dining experience. We have... ...and career growth Knowledge: • Excellent guest service skills and experience • Ability to identify and resolve issues...
Daily paid
Local area
Flexible hours
Shift work
Bob Evans
Niles, OH
19 hours ago
Server
$12 per hour
...excel in a fast paced, high volume environment and take genuine pride in delivering attentive, efficient, and thoughtful service. You'll guide guests through the menu, quickly refill beverages, and ensure food arrives promptly and perfectly. As a vital part of our front...
Full time
Part time
Casual work
Flexible hours
Shift work
Fox Restaurant Concepts
Girard, OH
2 days ago
Server
...brand is built on three core values: being FANATICAL about our guests, fostering a sense of unity as we are GREATER TOGETHER , and... ...receive an exceptional dining experience through providing service in a timely and proficient manner, while being attentive to the...
Flexible hours
Shift work
Primanti Bros.
Niles, OH
19 hours ago
Server
...WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with... ...oriented culture. They create authentic connections with all our Guests while delivering bold, quality food. Create Guest Loyalty...
Shift work
Longhorn Steakhouse
Warren, OH
2 days ago
Server
...that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and... ...fresh-baked bread, and create a legendary dining experience our guests will never forget. Bring your friendly energy, enthusiasm, and...
Weekly pay
Texas Roadhouse
Niles, OH
4 days ago
Server
...allow your bold personality to shine, make it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our guests an auss-some experience. As a server, you'll play a key role in delivering a best-in-class dining experience...
paradox-api.paradox.ai-Outback Steakhouse
Niles, OH
2 days ago
Greeter
...Greeter Position The Greeter performs various Customer Service activities, to include greeting all customers in a prompt and friendly manner... ...are expected to smile and be friendly and outgoing with every guest. They will provide an over the top customer service experience...
Part time
Local area
Bass Pro Shops
Niles, OH
19 hours ago
Server
...grown into a leading family dining restaurant known for friendly service, classic comfort food, and great value. Since 1982, JDK has... ...members can thrive while delivering exceptional experiences to our guests. The Role We are looking for a Server who is responsible...
Hourly pay
Live out
Flexible hours
Shift work
Perkins Restaurant & Bakery
Warren, OH
2 days ago
GREETER
...supportive team where you can build lifelong relationships? At Eat'n Park Hospitality Group, we've been creating smiles since 1949one guest, one meal, and one team member at a time. Now we're searching for a greeter to join our Eat'n Park team. Eat'n Park Hospitality...
Local area
Immediate start
Work from home
Eat'n Park Hospitality Group
Warren, OH
3 days ago
HOST/CASHIER
$15 per hour
...attention to details (perfect plates, perfect bags), and provide our guests with the best, all-around family dining experience. We have... ...cards, and gift cards Assist in marketing, promotional services and situational selling, such as communicating new promotions,...
Hourly pay
Local area
Flexible hours
Shift work
Bob Evans
Niles, OH
19 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!