Contributions and Enrollment Associate

We are seeking a detail-oriented Contributions and Enrollment Associate to support a busy benefits administration team. This role assists with enrollment activities, maintains accurate member records, responds to inquiries, and gathers documentation for audit requests. The ideal candidate is organized, communicates effectively, and enjoys handling a variety of administrative responsibilities.

What’s the job?

• Support open enrollment activities in collaboration with the New Membership Team
• Assist with audit requests by gathering documentation related to preliminary findings
• Run workflow reports in Vitech and distribute them to department representatives
• Upload supporting documents, including proof documents and beneficiary forms, to the document management system
• Research and respond to inquiries received through shared department inboxes
• Research and enter life insurance claims into the Dearborn portal
• Process demographic changes and member contact updates
• Scan payments received by mail and assist with department mail processing, including returned IRS mail
• Keep management informed of upcoming new business
• Meet established goals and contribute ideas to improve department processes
• Help maintain a respectful, collaborative, and inclusive work environment
• Perform additional administrative duties as assigned

What’s needed?

• High school diploma required; college coursework preferred
• 1–2 years of related administrative, eligibility, enrollment, or billing experience
• Working knowledge of eligibility rules and enrollment processes
• Familiarity with COBRA, HIPAA, ERISA, and collective bargaining agreements preferred
• Intermediate Microsoft Office skills, including Word, Excel, PowerPoint, and Outlook
• Strong communication, organization, analytical, and problem-solving skills
• Ability to manage multiple priorities, maintain accurate records, and handle confidential information with care
• Availability to work fully onsite in Oak Brook, IL

Key Details

• Compensation: $17–$21/hour
• Location: Oak Brook, IL
• Work Model: 100% Onsite
• Benefits: Consultants are eligible to enroll in benefits, including medical, dental, and vision
• Employment Type: Temp-to-Hire

This temp-to-hire opportunity offers the potential to be hired on directly based on performance and business needs.

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