Front of House Team Member

Chick-fil-A Team Member

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type: Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Taking orders, explaining, and suggesting menu items, responding to order changes or edits quickly and efficiently
• Be knowledgeable of the assignments for all front-of-house stations
• Stock inventory as needed
• Keep the front area neat, clean and orderly at all times
• Keep up-to-date with new products rolled out by Chick-fil-A
• Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
• Complete all opening or closing tasks as assigned
• Communicate effectively with guests and Team Members
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 20-50 lbs on a regular basis
• Have the ability to stand for long periods of time
• Ability to handle multiple tasks at once
• Able to stand for prolonged periods, walk, bend, kneel, squat, and lift heavy objects, as needed
• Ability to work in a fast-paced environment
• Positive attitude
• Team-oriented, adaptable, dependable, and strong work ethic
• Ability to communicate effectively with guests and team members
• Treats others with honor, dignity, and respect
• Honor and encourage others to follow the vision and values of the Restaurant
• Adhere to Chick-fil-A rules and dress code at all times

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Work schedule:

• Weekend availability
• Monday to Friday
• Day shift
• Night shift

Benefits:

• Flexible schedule
• Employee discount