Operations Coordinator

Business Planner

The Business Planner provides critical administrative and operational support for facility operations, compliance, and service delivery. This role serves as a key liaison between clients, vendors, and internal teams, managing CMMS administration, work order coordination, vendor management, inventory control, and compliance documentation in a fast-paced, growing facility environment.

Employment Type: Part-Time Salary Range:$60,000 - $70,000 (prorated based on hours) Schedule: This position supports both 1st and 2nd shift operations.

Key Responsibilities

CMMS Administration & Work Order Management

• Create, manage, and track work orders in CMMS for maintenance and service requests
• Coordinate resources, provide completion timelines, and follow up with end users
• Administer Preventive Maintenance (PM) and Corrective Maintenance (CM) activities
• Enter new equipment data and associated PM schedules into CMMS
• Ensure all work orders include required supporting documentation for audit readiness
• Maintain compliance with General Motors and IATF requirements
• Organize and maintain warranties, contracts, and drawings

Compliance & Safety Documentation

• Manage Pre-Task Plan (PTP) documentation and uploads to ensure compliance with GM safety standards
• Coordinate and document Safety Observation Tours (SOTs), including creation of corrective action work orders
• Complete six JLL SOTs monthly with housekeeping team and vendor partners
• Monitor good catches and perform Corrective Action (CA) Audits
• Maintain organized filing systems for safety, environmental, and operational documentation

Vendor & Procurement Management

• Coordinate work requests, obtain vendor proposals, and schedule site walks
• Gather and organize documentation for client review and approval
• Process Purchase Orders (POs), GRNV transactions, and BTAP exceptions
• Resolve discrepancies with vendors and accounts payable to ensure timely payments

Inventory & Supply Management

• Monitor and maintain inventory levels for cleaning consumables, coffee supplies, and maintenance materials
• Track usage trends, forecast needs, and proactively reorder supplies
• Coordinate with suppliers to prevent stock shortages and operational disruptions

Event Support & Additional Duties

• Plan, coordinate, and execute site events including setup and breakdown
• Maintain site contact lists, asset lists, and support monthly newsletter creation
• Support paperless initiative implementation
• Provide additional administrative support to Facility Manager as needed

Required Qualifications

Education & Experience

• High school diploma or equivalent required; Associate's degree preferred
• 2+ years of experience in administrative support or facility operations
• Experience with Computerized Maintenance Management Systems (CMMS)

Technical Skills

• Proficiency in CMMS platforms
• Advanced Microsoft Office Suite skills (Excel, Word, Outlook)
• Strong data entry and database management capabilities
• Experience with purchase order and procurement processes

Core Competencies

• Exceptional organizational skills with keen attention to detail
• Strong communication and customer service skills
• Ability to manage multiple priorities and deadlines
• Problem-solving abilities and strong follow-through
• Ability to work independently and collaboratively

Preferred Qualifications

• Experience in automotive manufacturing or General Motors facility environment
• Knowledge of IATF compliance standards
• Familiarity with safety observation programs

Working Conditions

• Part-time position supporting both 1st and 2nd shift operations
• Office environment with occasional site walks and event support activities
• Fast-paced, dynamic work environment

JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site –Charlotte, NC, Concord, NC

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Accepting applications on an ongoing basis until candidate identified.