Collision Estimator In Training

Job Description The Estimator in Training works closely with our Estimator to learn how to diagnose and prepare all estimates for repair in an accurate, thorough, and profitable manner according to insurance partner and company guidelines. Additionally, the Estimator Apprentice is responsible for communicating the value Gerber provides, resulting in a high closed sales ratio. Key Job Responsibilities Ensure consistent execution of WOW (Wow Operating Way) plan. Greet customer at repair drop off and build rapport. Map damage with customer (previous, current loss, WOW opportunities). Handle repair mapping, take initial photographs. Upload photos and notes to CCC One, along with arrival time, etc. Notify production that vehicle has arrived and place in production queue. Verify estimate during teardown. Finalize estimate using proper Repair Planning Template. Work with repair team to ensure windshield notations are correct and complete. Compile final parts list. Use Promise Date Calculator to set promise date. Call customer to review estimate and promise date. Update customer regularly according to management‑determined standards. Participate in and contribute to the regularly scheduled production meetings. Call customers whose cars will be completed the next day and schedule accordingly. Follow up with technicians after vehicle teardown and adjust estimate if required. Assist insurance adjusters with damage reports and provide service to insurance claim re‑inspectors. Education And/or Experience Required High school diploma/GED required. Prior customer service experience. Must currently possess or successfully complete 16 I-CAR units within the first 12 months of employment. Preferred: 4–6 years related work experience. Photo‑imaging software experience preferred. Required Skills/Abilities Excellent communication skills. Computer literate. Knowledge of Microsoft products is preferred. Good decision‑making ability and sound judgment. Other Requirements Must be able to walk, stand, stoop, kneel and crouch to provide an accurate estimate of a vehicle’s damage. Must possess clear vision to provide an accurate estimate of a vehicle’s damage. Benefits That Drive Your Success Annual Paid Time Off (PTO) plans 2 weeks of Paid Parental Leave for Full‑time Employees who work a minimum of 30 hours per week 6 paid holidays annually Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 401(k) Retirement Plan with company match Employer‑Paid Short‑Term Disability & Life Insurance Additional Voluntary Life Insurance Continuing Education Opportunities Free Prescription or Non‑Prescription Safety Glasses annually Annual Voluntary Uniform Stipend Voluntary Daily Pay option available Compensation Compensation: $16 – $23 / Hour. Compensation is commensurate with skill, education, and experience. Supplemental pay may be eligible for bonus opportunities tied to individual or business initiatives. EEO Statement The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply. #J-18808-Ljbffr