Head Houseperson - The Historic Cavalier Hotel

About Us HEI Hotels & Resorts is proud to welcome The Historic Cavalier Hotel and Beach Club, Autograph Collection, to our growing portfolio of distinguished properties. Overlooking the Atlantic Ocean from Virginia Beach’s North End, this iconic luxury hotel blends historic charm with modern sophistication. Featuring elegantly curated guest rooms, award-winning dining, a luxury spa, on-site bourbon distillery and exceptional service, the property delivers a premier hospitality experience and is recognized as one of the East Coast’s most celebrated coastal destinations. At HEI, we understand that exceptional hotels are built by exceptional people. Our continued success is driven by our associates — the heart of every guest experience. Where people choose to work matters. In return for that choice, we are committed to providing competitive compensation and benefits, industry-leading tools and training, and a culture that empowers growth and excellence. Simply put, we honor the privilege of our associates choosing HEI by investing in them — ensuring they thrive, grow, and elevate every property we serve.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Salary Range: $17.50 - $17.50 HourlyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No

Overview

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.

Essential Duties and Responsibilities

• Stock linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants.

• Empty room attendant carts of soiled linen and trash.

• Clean and remove spots from corridor walls and doors. Polish and clean mirrors, room numbers on guest room doors, and elevator doors.

• Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers.

• Flip mattresses and move furniture as assigned by supervisor.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job related duties as assigned.

Qualifications and Skills

• Hotel experience preferred.

• Self-starting personality with an even disposition.

• Maintain a professional appearance and manner at all times.

• Can communicate well with guests.

• Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.

• Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time with or without reasonable accommodations.

• Lifting may include equipment or furniture weighing up to 100 lbs with or without reasonable accommodations.

• Ability to comprehend and follow instructions from supervisor.

• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.