Workforce Management Manager

Virtual Vocations Inc

To optimize workforce planning and operations, the full-time remote Workforce Management Manager will oversee scheduling, monitor daily capacity health, and drive real-time operational adjustments to ensure service levels are met. Key responsibilities Own scheduling and capacity for teams, ensuring appropriate staff supply to meet member demand Oversee daily capacity health by reviewing supply and demand, making real-time adjustments as needed Lead capacity planning and oversight, tracking staffing against plans and collaborating with Operations and Finance on hiring decisions Required qualifications 3+ years of experience in workforce management, operations, or a related analytical role Proficiency in operational systems and analytics, with strong Google Sheets skills; SQL experience is a plus Experience in a fast-paced startup environment with a transparent and adaptable mindset Demonstrated ability to build sustainable systems and processes Collaborative approach with strong relationship-building skills across teams

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Vacancy posted 5 days ago

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