Prosthetic Representative (Service Chief)

Summary The incumbent serves as the Chief, Prosthetic & Sensory Aids Service (PSAS) at the Gulf Coast Veterans Health Care System (GCVHCS), Biloxi MS. GCVHCS is a two-division medical center with medical, surgical, psychiatric, and rehabilitation inpatients and a large outpatient program. The PSAS has offices in both Biloxi, MS and Pensacola, FL. The Chief, PSAS is responsible for the supervision, administrative management, and direction of assigned PSAS staff in both locations. Responsibilities Duties include, but not limited to: Advises health care professionals on procedures for providing prosthetic appliances and services to patients based on applicable VA policies, regulations, and Federal laws. Authorizes the procurement of prosthetic and orthopedic appliances and their repair. Authorizes appliance replacement and the issuance of spare appliance where no medical problems exist. Provides assistance to the medical staff with prescription, acquisition, use, care, and replacement of various types of prosthetic and orthotic appliances and sensory aids. Counsels and advises patients and their families regarding entitlement and eligibility for the use of prosthetic and sensory aids based upon a highly complex array of factors. Visits Veterans who are unable to travel to facilities and counsels them and their families about prosthetic equipment and similar items, eligibility and entitlement under the laws and the use and care of prosthetic and orthopedic appliance. Maintains liaison and oversight with manufacturers and dealers of prosthetic supplies, inspecting their facilities and services, and participating in the award of prosthetic appliance contracts. Responsible for assigning, planning, setting priorities, and scheduling work of PSAS employees and advising, counseling, and instructing subordinates on work and administrative matters. Interprets and applies laws, regulations, and procedures related to rendering prosthetic services as a necessary part of the VA medical care for which veteran patients are eligible. Ensures PSAS Center staff completes mandatory annual training requirements and arranges for supplemental in-service training. Serves as the facilitator and technical advisor to the Amputee Clinic Team, the Brace Clinic Team, the Wheelchair Clinic Team, HISA Committee, and Major Medical Committee. Work Schedule: Full-time, Monday - Friday, 8:00am to 4:30pm, subject to change based on the needs of the facility. Telework: Not available. Virtual: This is not a virtual position. Functional Statement #: 01336F Relocation/Recruitment Incentives: May be authorized. Permanent Change of Station (PCS): Not authorized. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. Candidates will not be appointed under authority of 38 U.S.C. chapters 73 or 74, to serve in a direct patient-care capacity in VHA who are not proficient in written and spoken English. Experience and Education. Individual must meet at least one of the requirements below. (1) Experience. One year of creditable experience that demonstrates: Knowledge of basic anatomy and medical terminology; knowledge of accounting methods; ability to research, analyze, comprehend, and apply decisions; basic knowledge of inventory management procedures; ability to use computer software packages for word processing, spreadsheet development, and database management; and ability to work independently and as a member of a team; or (2) Education. A bachelor's degree from an accredited educational institution AND at least 24 semester hours in course work related to health care, public administration, or business. The 24 semester hours could include but is not limited to any combination from the following fields: occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management. This course work may have been completed within the degree or in addition to the degree; or (3) Experience/Education Combination. Equivalent combinations of experience and education are qualifying. Note: Foreign Education. To be creditable, education completed outside the United States must have been submitted to a private organization that specializes in the interpretation of foreign educational credentials, and such education must have been deemed at least equivalent to experience gained in conventional United States programs. Grandfathering Provision: May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: GS-13 Prosthetic Representative (Service Chief) (a) Experience. At least one year of experience equivalent to the GS-12 grade level. (b) Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs: 1. Knowledge of directives, handbooks, clinical practice guidelines, and regulations that apply to Prosthetic and Sensory Aids Service to resolve complex, controversial, or precedent-setting matters. 2. Ability to manage specialty prosthetic services. This includes the ability to provide specialty services based on the unique needs of the patient. 3. Skill and ability to effectively advise senior management officials. 4. Ability to manage a health care program that provides home medical equipment, rehabilitation services, home oxygen, visual or hearing impairment devices, assistive technology, orthotics, or prosthetics. 5. Ability to supervise/manage through subordinate supervisors the activities of prosthetic representatives that have diverse functions. 6. Ability to establish and monitor productivity standards and production and performance priorities. Preferred Experience: Highly qualified candidates will demonstrate at least three years of hands-on experience in the following: VA Prosthetic and Sensory Aids Supervisor (Asst. and/or Chief position) VA Clothing Allowance Program VA Auto Adaptive Program VA Home Improvement and Structural Alterations Program VA Prosthetic Procurement Methodology Reference: For more information on this qualification standard, please visit The full performance level of this vacancy is a GS-13. Physical Requirements: Physical aspects associated with work required of this assignment are typical for the occupation, see Duties section for essential job duties of the position. May require standing, lifting, carrying, sitting, stooping, bending, pulling, and pushing. May be required to wear personal protective equipment and undergo annual TB screening or testing as conditions of employment. Work Environment: Work is performed in an office/clinic setting with minimal risks that requires normal safety precautions; the area is adequately lighted, heated, and ventilated. However, the work environment requires someone with the ability to handle several tasks at once in sometimes stressful situations. Education Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Additional Information During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.