Front of House Manager

DESCRIPTION

MANAGEMENT POSITION

Upscale, Unpretentious, High Volume Stable Restaurant

Strong Management Team In Place

Growth Opportunities

Reasonable Work Schedule - Positive Environment

WHO WE ARE LOOKING FOR:

Generally, we want folks who are; Happy, Enjoy Helping Other People, Trainable and Thinking Problem Solvers. The kind of people you would also like to work with. Must be able to follow food safety standards. Must be able and willing to lead by example - with detail orientation. Proven work history and career progression with some supervision is an advantage. The positions requires teamwork, ability to read directions and manuals, require extensive use of computer systems.

JOB DESCRIPTION

A Melting Pot Manager will perform a variety of different functions throughout the workday. The working environment is dynamic and challenging and requires creative and critical thinking individual. Each manager is assigned an area of responsibility as well as daily dining room management responsibilities. A quality manager will always be coaching - providing feedback for constant staff learning and verification of knowledge and skills.

Dining Room Management

Ensure each guest enjoys a "Perfect Night Out"

Be a clientele builder

Coordinate the service of the servers, server assistants and busser

Solve service problems

Opening and Closing Shift Responsibilities

These shifts are rotated among managers and Key Employees

OPENING SHIFTS

Insure proper staffing.

Coordinate w/kitchen to insure proper prep and staffing

Daily reservations management

Conduct daily training meeting

Daily bookkeeping

Daily receiving

CLOSING SHIFTS

Perform all server checkouts

Manage cash and deposits

Reconcile daily accounting and gift cards

Assign and inspect closing work.

Specialty Area Responsibilities Each manager is assigned a specific focus area. This insures detailed attention in critical areas. These responsibilities are expanded or changed to insure cross training and your career development. Some Examples:

Wine & Spirits Manager

Small wares & Maintenance

Reservations and Sales

Payroll and Accounting

Training and Scheduling

Facility Maintenance

Purchasing, Receiving and Inventory

Menu and POS management

Marketing Assistance - website maintenance, loyalty club communications, promotion planning and execution

Special Project Assignments

WORK SCHEDULE

5 day work week average 45-55 hours

2 days off in a row (after training)

EDUCATION, EXPERIENCE AND SKILLS REQUIREMENTS

2 year college or equivalent restaurant experience preferred.

Language/Computer Skills

Must have the ability to read, write, and communicate in English, proficiency in Spanish as secondary/primary language is encouraged. Must have the ability to write, analyze, and evaluate various reports, manuals, and internal and external business correspondence. Must be proficient in Microsoft Windows with Knowledge of Excel, MS Word and email. Must have the ability to present information in an organized, accurate, clear, and concise format.

Management Experience preferred but not required

Restaurant Experience is required -- Full service

Fine wine & spirits knowledge helpful

Computer literacy required

Excel, Word, accounting software and POS experience is helpful

High Energy, Positive outlook, Non-fraternizing maturity and a good sense of Humor

REQUIREMENTS

The Melting Pot Restaurant is a small business. We are professional, collaborative, and customer centric. The Melting Pot is more than a restaurant, it is a movement of incredibly talented people who provide our guests a chance to escape, create memories, and pursue their dreams. The four-course fondue dining experience offers guests a chance to experience "The Fondue Effect". The guest and working environment is up scale, casual, and fun. High quality, entertaining service is critical to the continued success of the restaurant. The per person average for our dinner only concept is $70 per person.

Our work environment includes:

• Lively Atmosphere
• Growth Opportunities