Estimator

Gerber Collision & Glass Gerber Collision & Glass leads the industry in collision and glass services. We value integrity, diversity, and career growth. EEO Statement The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply. Job Description The Estimator’s primary responsibility is to provide an exceptional customer experience while creating estimates and coordinating repair needs. The Estimator accurately assesses vehicle damage, documents necessary repairs and parts replacements, and ensures continuous communication with customers and insurance companies throughout the repair process. Key Job Responsibilities Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details Provide customers with accurate and timely information, guiding them through the repair process and ensuring they receive excellent customer service Ensure compliance with all insurance client requirements, processes and metrics Ensure compliance with all WOW Operating Ways regarding customer drop-offs, repair planning, customer communication, and delivery Communicate all customer requests and needs to appropriate team members Provide a positive energy when greeting customers in person and on the phone Understand all required insurance programs and procedures Participate in daily "production walks" with the management team as required Support all team members when required Participate in monthly Health & Safety and staff meetings if required Attend training, information sessions and workshops recommended by the store manager Minimum Education and/or Experience Knowledge of repairs and OE guidelines High School Diploma or equivalent Awareness of where to look for answers Basic computer skills Compliance for DRP’s minimum of 1‑year experience Required Knowledge, Skills, & Abilities Awareness of where to look for answers Basic computer skills Compliance for DRP’s minimum of 1‑year experience Must be willing to complete I‑CAR training Valid driver’s license Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success Annual Paid Time Off (PTO) plans 2 weeks of Paid Parental Leave for full‑time employees who work a minimum of 30 hours per week 6 paid holidays annually Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 401(k) Retirement Plan with company match Employer paid Short‑Term Disability & Life Insurance Additional Voluntary Life Insurance Continuing Education Opportunities Free prescription or non‑prescription safety glasses annually Annual voluntary uniform stipend Voluntary Daily Pay option available About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. AI Disclosure Statement At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details $75,000+ annually depending on closed sales per week #J-18808-Ljbffr Gerber Collision & Glass