IT ASSISTANT DIRECTOR II Information Technology Deputy Director

IT Assistant Director II Grade: 23 Location: Maryland State Police, Information Technology Division – MSP HQ, 1201 Reisterstown Road, Pikesville, MD 21208 Main Purpose of Job The Deputy Director provides executive leadership, strategic governance, and operational management for the Information Technology Division (ITD) under the direction of the IT Director. The role translates strategic visions into tactical execution, steering multidisciplinary teams to deliver resilient public safety technology platforms across the agency. Core responsibilities include oversight of network infrastructure and network security; strategic and tactical technology planning; budgeting; oversight of IT projects; and the development, implementation, and maintenance of the Maryland State Police wide area network. The position also assists with the oversight of the Computer Aided Dispatch (CAD) system, Records Management System (RMS), application development, database maintenance, deployment and maintenance of personal computers, cellular and office telephone systems, helpdesk operations, customer service functions, mailroom operations, and IT‑related procurements. Crucially, the Deputy Director assists in authoring comprehensive cybersecurity policies, business continuity plans, and vendor service level agreements (SLAs) to protect critical state infrastructure from modern technical threats. Position Duties Technical Operations & Infrastructure Leadership Provide management oversight and responsibility over the Network Section, Field Support (desktop) Section, Communications/Mailroom Section, Application Support Section, and CAD/RMS Section. Mentor, guide, and motivate personnel across all technical sections to foster professional growth and ensure operational readiness. Continuously monitor and evaluate the daily performance and operational output of subordinates. Provide direct technology support to all planned, routine, and emergency tactical operations for the agency. Plan and coordinate all network services providing data transmission for the agency to ensure optimal availability, security, and integrity. Direct the activities of subordinates regarding the development and administration of all application services. Oversee and assist with the production, delivery, and maintenance of comprehensive technical documentation related to the network and systems. Oversee technical project management and financial matters for the engineering section consistent with agency policies. Direct the activities of subordinates concerning the maintenance, software configuration, and repair of all distributed systems, including servers, switches, routers, firewalls, desktop units, printers, mobile systems, software configurations, and peripheral equipment. Oversee the deployment, setup, and maintenance of cellular and office telephone systems. Supervise the daily performance of computer systems across the state and conduct advanced computer diagnostics. Enforce accountability for maintaining and auditing user accounts across all supported data systems. Provide direct support for applications, including system monitoring, troubleshooting, escalation pathways, and final incident resolution. Administrative Oversight, Strategy, Fiscal, and Budgetary Planning Ensure coordination and implementation of data, security, network infrastructure, and network security services follow required State and agency policies. Manage the accountability and executive oversight of IT‑related projects, funding structures, memorandums of understanding (MOUs), and related procurement items. Establish and maintain professional relationships with external law enforcement and technology organizations and groups. Maintain high‑level oversight of primary applications and systems, including Delta, CAD, RMS, and the Licensing Portal. Maintain and update the annual Technology Strategic Plan and near‑term tactical plans for the department’s IT needs. Plan, draft, and deliver comprehensive technology budgets, operational needs assessments, IT compliance policies, and security roadmaps. Provide weekly and monthly tactical and operational updates to the Director and other executive‑level staff. Coordinate closely with the Communications Services Section regarding core infrastructure telecommunications systems. Maintain traditional data communications systems, digital microwave systems, and other wireless communications circuits statewide. Ancillary Administrative Operations Assist with and author comprehensive cybersecurity policies, business continuity frameworks, and vendor SLAs to safeguard critical infrastructure. Assist with the division’s secondary administrative support duties, including mailroom operations and distribution logistics. Perform other related duties and operational actions as assigned by the Director or other executive‑level staff. Minimum Qualifications Education: Bachelor’s degree from an accredited college or university in Computer Science, Computer Information Technology, Management Information Systems, or another technology‑related field. Experience: Five (5) years or more of progressive IT experience, including direct involvement in leading a team of technical staff, working with executive management, and managing multiple concurrent projects. Applicants without a Bachelor’s degree must possess a minimum of nine (9) years of progressive IT experience, including the required five (5) years of leadership, executive collaboration, and project management experience. Desired or Preferred Qualifications Experience working with government entities and law enforcement. Experience managing large‑scale WANs, application development, communications, and public safety CAD/RMS platforms. Proven oversight of multidisciplinary IT sections (Network, Desktop, Applications, Communications). Experience managing IT budgets, procurements, grant funding, and MOUs. Ability to author enterprise cybersecurity policies, business continuity frameworks, and strategic IT roadmaps. Track record of providing precise briefings to agency command staff and building inter‑agency alliances. Licenses, Registrations and Certifications Employees may be required to possess a valid motor vehicle operator’s license in the State of Maryland if assigned duties that require operation of a motor vehicle. Special Requirements Initial drug screening, a physical examination, a complete criminal background investigation—including a polygraph examination—are required before permanent appointment. A criminal conviction may result in rejection. Equal Employment Opportunity Maryland is an equal opportunity employer, committed to recruiting, retaining, and promoting employees who reflect the state’s diversity. Applicants are encouraged to apply regardless of age, ancestry, color, gender, identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, sexual orientation, or any other protected status. #J-18808-Ljbffr State of Maryland