Sales Associate Supervisor

United Bank is an Equal Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, gender identity, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. Location: Greer, SC, 29650 Date: May 6, 2026 Sales Associate Supervisor Job Description JOB SUMMARY: The Sales Associate Supervisor is responsible for supervising the Sales Associate staff to ensure all tasks and assignments are completed within their area of responsibility and meeting assigned deadlines. The Sales Associate Supervisor is responsible for scheduling sales associates and for referring and selling bank products and services while coaching sales associates to do the same. Responsibilities Contribute to meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self‑performance and following action plans. Work closely with the Branch Manager in preparing and reviewing monthly Sales Associate scorecards. Operate with accuracy and efficiency with core banking systems and process transactions with a sales associate cash drawer. Ensure the delivery of excellent customer service throughout the bank by adhering to sales and service standards. Maintain knowledge of bank products to recommend appropriate products or services to customers and refer business to other areas within the bank as appropriate. Provide general oversight of Sales Associate level staff, including scheduling work hours, training, assisting with complex tasks, and communicating operational procedures while ensuring compliance with bank policies and procedures. Maintain vault cash; buy and sell currency from sales associates to keep the cash drawer within established limits. Accept deposits, verify cash deposits, endorsements, and comply with Regulation CC requirements and bank deposit policies. Process night depository, ATM, and mail deposits if applicable. Prepare mandatory currency transaction reports and monetary instrument logs in compliance with the Bank Secrecy Act, adhering to KYC, OFAC, and information security policies and procedures. Order and ship currency within the compliance of branch cash limits. Compile and prepare monthly branch transaction reports and assist management with monthly and quarterly branch audits. Maintain all security and inventory logs for the branch, ensuring the completion of monetary logs and CTRs. As business needs arise, open and/or close the branch and may be required to work outside normal scheduled hours. Qualifications High School diploma or equivalent is required. Minimum of one (1) year of professional working experience, preferably in a banking environment. Demonstrated working knowledge of core banking systems if prior experience is not in banking. Prior supervisory experience highly desired with demonstrated ability to lead staff members. Demonstrate a sales‑oriented professional demeanor. Excellent communication skills; verbal and written communication skills in Spanish or additional languages are a plus. Demonstrate excellent customer service and interpersonal skills. Interact effectively with customers in a confident, professional, mature, and courteous manner. Proficiency in Microsoft Office products required. Operate standard office equipment, including computer, copier, fax, and calculator. Problem‑solving ability, good analytical and math skills. Organizational skills and ability to multi‑task in a fast‑paced environment are essential. Ability to travel as business necessity arises to other branch locations to ensure proper daily staffing. Flexibility on work schedule as business needs arise. Key Competencies Customer Service Interpersonal Skills Leadership Skills Communications Skills Essential Functions Standing and sitting for extended periods of time. Operate a computer keyboard, mouse, and other computer components efficiently. Converse and exchange information with all levels of staff within the organization. Observe, perceive, identify, and translate data. #J-18808-Ljbffr