Manager of Adult Learning and Literacy (Bilingual)

Office Operations Supervisor PRC is hiring a full-time Office Operations Supervisor to supervise the front desk and general office operations of the organization. The Office Operations Supervisor will be a working supervisor for the front desk team, as well as ensure program and administrative needs are met, and office operations are effective. This is a 40‑hour per week position that will work a varied schedule based on the needs of the organization. The position will have an office in our Wheaton Campus, with the expectation that the candidate filling the role will have a regular presence at our Westmont location. Availability Monday – Thursday: 7:00 am – 9:00 pm. Friday: 7:00 am – 5:00 pm. Saturday: 7:00 am – 1:00 pm. Essential Functions Supervise front desk staff. Actively work shifts each week, providing coverage for lunch, time off, etc. Identify and recommend improvements to front desk procedures; oversee and implement office operations activities according to policies/procedures. Provide input to manager on planning and budgeting needs. Maintaining an active phone listing, training new employees on phone usage, and providing up‑to‑date references for users. Implement an effective and efficient room scheduling system. Provide active shift coverage for front desk staff as needed. Other projects as requested. Other duties as assigned. Education / Experience High School Diploma or equivalent required. Three (3) years of supervisory experience required. Five (5) years of experience in office operations required. Skills / Knowledge Commitment to PRC’s mission, values, and community focus. Ability to multitask in a fast‑paced, deadline‑driven work environment. Ability to work independently after some guidance and direction, with a team, and with a diverse group of individuals. Ability to work effectively with volunteers, clients, staff, and visitors. Ability to exercise professional judgement to resolve moderately complex problems. Excellent organizational, time management, and communication skills. Ability to respond appropriately in varied situations. Advanced knowledge of Microsoft Office 365 applications. #J-18808-Ljbffr People