Digital Product Manager

Digital Product Manager Location: Plano, TX (Hybrid) Schedule: 3 days onsite / 2 days remote initially, with flexibility to move toward 1 day onsite as needed Duration: 12+ Month Contract (Strong Potential for Extension) Travel: Approximately 2 times annually for Quarterly Business Reviews Help Shape the Future of Connected Mobility and Digital Customer Experiences We are seeking a Digital Product Manager to support a strategic partnership within the connected mobility and automotive technology space. This individual will play a critical role in helping drive digital product strategy, customer experience enhancements, and feature delivery for a highly visible, customer-facing application platform. This is an exciting opportunity to join a collaborative team responsible for digital products that directly impact customer engagement and business growth. The ideal candidate will serve as the bridge between business stakeholders and technical teams, helping transform customer needs into meaningful product enhancements and successful business outcomes. If you enjoy building relationships, influencing product strategy, driving feature development, and collaborating with cross-functional teams, this role offers a unique opportunity to make a significant impact while working on a long-term digital transformation initiative. Why You'll Love This Opportunity Join a highly collaborative, tight-knit team with a strong culture Work on a long-term, highly visible product initiative with ongoing enhancements and feature development Influence products that directly impact customer experience and revenue growth Partner with stakeholders across North America and global regions Own meaningful work with significant visibility across business and technology teams Flexible hybrid work environment Opportunity to blend Product Management, Customer Success, Business Analysis, and Strategy into one impactful role What You'll Do As the Digital Product Manager, you'll serve as the primary liaison between business stakeholders and development teams to ensure customer needs are effectively translated into digital product enhancements. Key Responsibilities Gather, analyze, and document business requirements for new features and application enhancements Partner directly with business stakeholders to understand customer needs, priorities, and strategic objectives Translate business requirements into functional specifications, technical documentation, and actionable user stories Own and manage product backlogs, user stories, priorities, and feature requests within Jira Develop and maintain product roadmaps aligned with business objectives Drive product initiatives from concept through delivery, partnering closely with engineering and development teams Facilitate communication between business and technical teams to ensure successful execution Create executive-level presentations, business reviews, status updates, and strategic recommendations Monitor project milestones, delivery timelines, KPIs, and product adoption metrics Support ongoing product optimization efforts, customer experience improvements, and future feature enhancements Lead stakeholder discussions around strategy, prioritization, customer needs, and product direction Maintain strong relationships with internal and external partners to ensure alignment and successful outcomes What We're Looking For The ideal candidate brings a combination of Product Management, Customer Success, Program Management, and Business Analysis experience. Required Qualifications Bachelor's Degree 5+ years of experience in Product Management, Digital Product Management, Product Ownership, Program Management, Business Analysis, Customer Success, or a related field Strong experience gathering and documenting business requirements Ability to translate business needs into functional and technical documentation Experience managing digital products, applications, or customer-facing technology platforms Strong understanding of Agile methodologies and product delivery processes Experience managing product backlogs, user stories, and roadmaps within Jira Excellent written, verbal, presentation, and stakeholder management skills Strong business acumen and ability to influence decision-making Advanced proficiency with Microsoft Office, including Excel and PowerPoint Strong organizational, analytical, and problem-solving abilities Ability to adapt quickly and manage multiple priorities in a fast-paced environment Preferred Qualifications Experience supporting mobile applications, digital platforms, SaaS products, or customer-facing technology solutions Experience working with global stakeholders and cross-functional teams Customer Success or Product Strategy experience Familiarity with ServiceNow Experience within connected technology, digital services, or consumer application environments Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide. Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered. UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems. Apex Systems