Senior Product Designer: AI-Driven Social Services

Binti builds software for state and county government agencies, focusing on reinventing social services. We started in child welfare, with the mission of helping every child have a safe, loving, and stable family. To date, we’ve helped approve more than 100,000 families to foster or adopt, and we support over 49% of the nation’s child welfare system. We have expanded our product offerings in child welfare, moving more to the root of the problem, helping families stay together and avoid separation, and are now expanding horizontally across other areas in social services. Binti is a for-profit, mission-driven software company based in San Francisco, CA. Investors include Founders Fund, First Round Capital, Kapor Capital, and others. We’re a team of ~90 people and growing quickly. We care about creating a workplace where everyone feels welcome and can bring their full self to work. We have a huge, ambitious vision to rewire government to be more effective in expanding opportunities for people around the world, and we are looking for mission-driven, high-empathy, high-performance, and low-ego team members to join us on our exciting journey towards that vision. WHAT YOU'LL DO Drive our vision of finding every child a permanent and loving family and improving outcomes across child welfare by representing Binti's design philosophy internally and externally. Own design end-to-end across Binti's full product suite — from Licensing and Family Finding to Service Referrals, our AI Package, and beyond. Collaborate with product managers in early-stage research, ideation, and problem-solving to deeply understand user pain points (caseworkers, agency leadership, families, and youth) and develop solutions that fit the realities of their work. Design and iterate on wireframes and high-fidelity mockups, coaching product managers to think through both the north star and the MVP. Rapidly prototype concepts using AI design tools (e.g., Lovable, Figma Make) to validate ideas with users and stakeholders before engineering invests, and to communicate vision in a way static mocks can't. Own and level up our design system so it scales with our growing product surface area. Stay on top of trends, accessibility standards (we serve government users, so WCAG matters), and research best practices to inform design direction. Iterate on and improve processes between design, product, and engineering to improve effectiveness as we grow. WHAT WE'RE LOOKING FOR 5+ years of experience in UX, UI, or product design. Experience working with a complex product or problem space (B2B, enterprise, or government software) is preferred. Expertise with AI design and prototyping tools — you're already fluent with tools like Lovable, Claude, Cursor, or similar, and you treat them as a core part of your craft. You can go from a rough idea to a working interactive prototype in a single sitting, and you have strong opinions about when to reach for which tool. The ability to dig into the root of the problem and understand user needs and pain points — especially for users whose workflows are unfamiliar or constrained (e.g., social workers operating under significant regulatory and emotional load). Strong UX skills, workflow mapping, and wireframing — both on top of existing designs and from the ground up, while keeping consistency and existing design patterns in mind. A track record of mentoring teammates and implementing processes that scale with a growing organization. A low-ego, collaborative approach toward working with product and engineering teams. Bonus: experience designing for accessibility and WCAG compliance, or for users in government, healthcare, or other regulated environments. LOCATION Binti is headquartered in San Francisco, California, and this role is based in our San Francisco office on a hybrid schedule — in-person Mondays and Thursdays, with flexibility to work remotely the rest of the week. We’ve found in-person collaboration especially valuable for product design. BENEFITS & PERKS An above-market compensation package (salary + equity) Excellent medical, dental, vision, and life insurance - 99% of insurance premiums covered for you + your dependents Flexible vacation time to promote a healthy work-life blend 13 paid holidays; 11 federally observed holidays (including Juneteenth), plus Election Day and the day after Thanksgiving 16 weeks of paid parental bonding leave for the arrival of a newborn or newly placed infant Sick/mental health time separate from vacation days (accrue up to a cap of 80 hours) 4 weeks of sabbatical after 4 years of service at the company 401k, Commuter benefits, FSA, and DCFSA with administration paid for $5,000 annual bonus for employees who volunteer as a CASA (court-appointed special advocates) $2,500 annual reimbursement for ongoing learning and development, with opportunities to attend trainings/conferences, on-site speaker series, and lunch and learns $300 reimbursement for initial office setup $50 a month effective work reimbursement to cover internet, electricity, office setup costs, or lunch/snacks with coworkers Paid jury duty At Binti, we celebrate having a diverse team and believe our differences make us stronger. Binti is proud to be an equal-opportunity workplace and is an equal-opportunity employer. We welcome all qualified applicants to apply without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, or protected Veteran status. #J-18808-Ljbffr