Retail Associate

Description

Position Overview: The Retail Associate will be an ambassador to the public for PAMM. The retail associate is responsible for helping the store exceed sales plan and profitability targets by communicating in-depth product knowledge conversationally with guests and maintaining a positive presence on the sales floor. This position requires excellent communication skills, must be highly organized and detail oriented. This position is part time approximately 20-30 hours a week. Weekend and occasional night shifts are required. The Retail Associate will also be required to assist Visitor Services when needed.

Requirements

Required Degree: High School Diploma or higher

Qualifications:

• • Experience with POS systems and knowledgeable in standard computer applications and programs (MS suite, internet/email, file management)

• • Cash handling experience is a must.

• • Demonstrated interest in arts and culture, community engagement, and/or museums.

• • A high degree of interpersonal and customer service skills.

• • A positive disposition.

• • Ability to handle a fast-paced work environment.

• • Self-motivated, hard-working, high energy team player.

• • Flexible availability, including holidays, nights, and weekends.

Preferred Qualifications:

• • At least two years' retail customer service experience preferred.

• • Experience with merchandising and inventory management in a retail setting also preferred, but not required.

• • General knowledge of contemporary art in a museum setting is preferred but not required.

• • Bilingual preferred, but not required.

Teamwork Skills:

• • Be an enthusiastic, helpful and positive member of the team.

• • Be professional, responsible and mature in conduct and behavior.

• • Be understanding of, encouraging to and friendly with all co-workers.

• • Be self-motivated and use time wisely.

• • Maintain open line of communications with each department on pertinent information.

• • Maintain effective communication by means of meetings and memorandums.

• • Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the employee handbook.

Physical Demands:

• • Walk, bend, lift (up to 50 pounds) store merchandise, files, office supplies, and electronic equipment.

• • Finger dexterity to pick up paper and use computer keyboard.

• • Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

• • Ability to hear in normal tones including telephone and face-to-face conversation.

• • Reaching stock shelves at least 5' in height.

• • Standing for 4+ hours at a time and opening multiple doors while pushing loaded carts.

• • Ability to use step ladder to reach merchandise on 6' high shelves for customers.

• • Ability to read computer screens and price tags.

• • Ability to package and ship bulky merchandise for customers.