Retail Associate

Description

Position Overview: The Retail Associate will be an ambassador to the public for PAMM. The retail associate is responsible for helping the store exceed sales plan and profitability targets by communicating in-depth product knowledge conversationally with guests and maintaining a positive presence on the sales floor. This position requires excellent communication skills, must be highly organized and detail oriented. This position is part time approximately 20-30 hours a week. Weekend and occasional night shifts are required. The Retail Associate will also be required to assist Visitor Services when needed.

Requirements

Required Degree: High School Diploma or higher

Qualifications:

• Experience with POS systems and knowledgeable in standard computer applications and programs (MS suite, internet/email, file management)
• Cash handling experience is a must.
• Demonstrated interest in arts and culture, community engagement, and/or museums.
• A high degree of interpersonal and customer service skills.
• A positive disposition.
• Ability to handle a fast-paced work environment.
• Self-motivated, hard-working, high energy team player.
• Flexible availability, including holidays, nights, and weekends.

Preferred Qualifications:

• At least two years' retail customer service experience preferred.
• Experience with merchandising and inventory management in a retail setting also preferred, but not required.
• General knowledge of contemporary art in a museum setting is preferred but not required.
• Bilingual preferred, but not required.

Teamwork Skills:

• Be an enthusiastic, helpful and positive member of the team.
• Be professional, responsible and mature in conduct and behavior.
• Be understanding of, encouraging to and friendly with all co-workers.
• Be self-motivated and use time wisely.
• Maintain open line of communications with each department on pertinent information.
• Maintain effective communication by means of meetings and memorandums.
• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the employee handbook.

Physical Demands:

• Walk, bend, lift (up to 50 pounds) store merchandise, files, office supplies, and electronic equipment.
• Finger dexterity to pick up paper and use computer keyboard.
• Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
• Ability to hear in normal tones including telephone and face-to-face conversation.
• Reaching stock shelves at least 5' in height.
• Standing for 4+ hours at a time and opening multiple doors while pushing loaded carts.
• Ability to use step ladder to reach merchandise on 6' high shelves for customers.
• Ability to read computer screens and price tags.
• Ability to package and ship bulky merchandise for customers.