Senior HR Generalist

Location Must be located in Austin, TX. Compensation Annual base pay range: $75,000 - $85,000. Benefits Medical, dental, and vision insurance Accident insurance Critical illness insurance Hospital indemnity insurance Telemedicine benefits Company‑paid basic life and AD&D insurance Short‑term and long‑term disability 401(k) retirement savings plan Paid Time Off Employees accrue 0.0654 hours of PTO per hour worked up to a maximum of 136 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and have up to 4 paid floating holidays per calendar year. Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Job Summary The Senior HR Generalist reports to the HR Manager in the Field and provides full‑spectrum, front‑line human resources support and high touch customer service to operational leaders, associates, and clients in their area. The role involves day‑to‑day administration of local HR operations, including hiring and interviewing, onboarding, training, benefits and leave conversations, and enforcing company policies and practices to ensure a positive associate and client experience. Duties / Responsibilities Reviews, tracks, and documents compliance with mandatory and non‑mandatory training, continuing education, and work assessments. This may include safety training, anti‑harassment training, professional licensure, and aptitude exams and certifications. Recruits, interviews, and facilitates hiring qualified job applicants for open positions with account manager; collaborates with departmental managers to understand skills and competencies required for openings. Implements new‑hire orientation, ongoing training needs, and employee recognition programs to ensure associate engagement and performance. Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development. Handles employment‑related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff. Coaches leaders through the performance management process and provides support in disciplinary meetings, terminations, and investigations. Maintains compliance with federal, state, and local employment laws and regulations, reviews policies and practices to maintain compliance, and recommends best practices. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law. Performs other duties as assigned. Qualifications Thorough knowledge of employment‑related laws and regulations. Proficient with Microsoft Office Suite or related software. Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems. Education and Experience Bachelor’s degree in Human Resources, Business Administration, or equivalent experience preferred. Two (2) to four (4) years of previous Human Resources experience with exposure to subject areas including HR Systems, Benefits, and Payroll. PHR or SHRM‑CP a plus. Knowledge Computer proficiency and technical aptitude with an ability to utilize advanced functions of Microsoft Office (Excel, Word, & Outlook). Experience with Workday preferred. Required Skills / Abilities Valid driver’s license. Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills. Excellent organizational skills and attention to detail. Excellent time‑management skills with a proven ability to meet deadlines. Strong analytical and problem‑solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Ability to tolerate moderate stress and thrive in a fast‑paced environment. Must be able to access and navigate each department at the organization’s facilities. Reasonable accommodation may be made to enable individuals with disabilities to perform all functions. Scope Performs duties independently with minimal supervision, with the ability to determine when to partner and elevate on sensitive or complex issues. Mistakes or errors may result in increased risk, loss of business, and/or poor customer relations, which can negatively impact the organization’s finances and brand. Working Environment The majority of work will be performed in a climate‑controlled environment but may be exposed to inclement weather and varying temperatures on occasion. Work from home and on‑site are required. Travel Requires regular local travel between sites in the designated area. Domestic travel outside of the district up to 25% may be required. EEO and Disability Accommodations Towne is an affirmative action, equal opportunity and E‑Verify participating employer, and encourages applications from all qualified individuals, including those with disabilities and veterans. Towne will consider for employment qualified applicants with arrest and conviction records. Towne complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation, please contact our Human Resources Support Center at View email address on click.appcast.io or View phone number on click.appcast.io. Towne complies with applicable privacy laws by providing a notice to describe the categories of personal information collected, the purposes for which such information may be collected and used, the Company’s record‑retention practices, and rights you may have under the CCPA. #J-18808-Ljbffr