SGH Zone Trainer- Zone 9

Requisition ID: 949582 
Store # : SVP009 Sunglass Hut West 
Position: Full-Time
Total Rewards:  Benefits/Incentive Information

At Sunglass Hut, we're always in the sun. You’ll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and souls of our customers and the world we live in. We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all. 

A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION

The Zone Trainer (ZT) elevates leadership capability and drives consistent execution across stores within assigned zones. This role focuses on coaching Store Managers (SMs), Market Managers (MMs), and Regional Managers (RMs) to improve behaviors linked to customer experience, conversion, and overall business results. The ZT acts as a strategic partner to Zone Vice Presidents (ZVPs) and Zone Directors (ZDs), supporting key initiatives, building capability, and reducing performance variance across stores.

MAJOR DUTIES AND RESPONSIBILITIES

• Create behavioral training strategies for company initiative role outs across Zone
• Coach SMs, MMs, and RMs to close behavior gaps impacting conversion and customer experience.
• Develop leaders using peer‑to‑peer coaching to drive sustainable behavior change.
• Analyze zone, region and store performance data to identify opportunity areas and create and execute action plans.
• Facilitate and reinforce company initiatives including RX, SGH Experience, 5 Growth Pillars, and new initiatives.
• Support execution of monthly Leonardo (LEO) training and act as a subject matter expert.
• Partner with ZVP/ZD/HRBP to plan strategies, align priorities, and provide field insights.
• Conduct high‑quality store visits with clear follow‑up actions and behavioral expectations.
• Share best practices and observations during weekly zone calls and calibration sessions.
• Travel throughout assigned zone(s) to deliver consistent coaching and execution support.
• Maintain high standards of communication, follow‑up, and documentation of store visits.

BASIC QUALIFICATIONS

• Bachelor’s Degree or equivalent experience in Learning, Training, or Retail Leadership
• Experience in a training role responsible for delivering content in classroom, small group, and one-to-one settings preferred
• Proficient computer skills in Word, Excel, PowerPoint, and Outlook
• Strong business acumen skills with understanding of retail KPIs and behaviors that drive performance
• Ability to create strategies and action plans to drive results
• Knowledge and experience in a retail commissioned sales environment
• Strong leadership, coaching, and influence skills without direct authority.
• Excellent communication, prioritization, and organization skills.
• Experience facilitating training, coaching sessions, and capability‑building activities.
• Comfort working in a highly dynamic, change‑driven environment.
• Ability to travel 50% of time

Pay Range: 85,146.58 - 147,703.13 

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at View phone number on us.fitly.work (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email View email address on us.fitly.work

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.