Luxury Bridal Manager - Jared Jewelers - Ridge at Creekside

Title: Luxury Bridal Manager Reports to: General Manager or Assistant General Manager in their absence. Basic Function The Luxury Bridal Manager is a supporting management position within Jared Jewelers stores. This role achieves store and individual sales goals by providing superior guest experience and expert knowledge on all bridal merchandise. Responsibilities include overseeing bridal sales performance, timepiece merchandise launch executions, implementing bridal product education provided by Signet, and developing training plans to improve opportunities for the store. Minimum Requirements Meet or exceed three of the five performance standards. Sales must be one of the three. No Code of Conduct written counseling within the past six months. DCA certified. Minimum six months with company or similar experience level with another company. Completion of Minimum Training Requirements training module and quiz with passing score. Responsibilities Serve guests and promote store sales, consistently attaining sales and performance standards, special event and store promotion results. Promote an environment of total guest satisfaction by making the guest’s shopping and jewelry needs the first priority. Provide an exceptional guest experience by keeping with the guest’s agenda and providing proper follow‑up utilizing the clienteling system. Monitor the flow of guests and assist in matching the appropriate team member with the guest. Supervise bridal merchandise and effectively train all team members on bridal merchandise. Oversee implementation and administration of bridal merchandise, sales performance, promotions, incentives, launch executions, visual display and merchandising. Develop and maintain complete knowledge of all bridal merchandise, becoming the subject‑matter expert. Operate as a point of contact with vendor partners and ensure completion of vendor training, eLearnings, and incentive submissions for the store. Collaborate with management team to evaluate areas of opportunity and develop effective training plans. Collaborate with the general manager on recruiting, hiring, scheduling, performance appraisals, counseling, and updates related to team members. Communicate relevant information related to team members to the general manager. Respond to guest complaints and issues promptly and courteously in partnership with the general manager. Assist management team with primary responsibilities in their absence. Act in a manner that aligns with Signet’s Core Values and respect guests and team members. Maintain regular scheduled attendance. Strictly adhere to all company policies and procedures. Perform other duties as assigned. Required Skills and Abilities Lead by example by attaining required daily performance standards, special event goals, and executing store promotions. Positive, enthusiastic, team‑spirited work style, exhibiting Signet’s core values at all times. Analytic thinking and reasoning. Ability to train and develop team members and conduct store training meetings as needed. Professional approach and image. Tactful, friendly manner when dealing with people. Ability to plan, organize, follow‑up, and supervise the work of others. Excellent verbal and written communication skills, phone etiquette. Ability to accept responsibility, make decisions, delegate, and follow‑up as appropriate. Reliable and dependable. Ability to operate all sales‑related equipment. Physical Demands Must possess the ability to stand for long periods, reach with hands and arms, move among display cases, handle and feel merchandise, sit, stoop, kneel, crouch, lift and move up to 10 pounds, and see well enough to discern differences in quality of merchandise. Work Schedule As required by the store, including evenings and weekends. Three nights per week or as required by the general manager. Sunday on an alternating basis or as needed. Store hours during special events and key selling times of the year. Compensation Base pay, $16.90 – $20.50 per hour plus commission on sales. Final pay rate determined based on experience and qualifications. Equal Opportunity Employer Signet Jewelers is an equal‑opportunity employer committed to promoting diversity at all levels. While we appreciate every applicant’s interest, we can only contact those selected for further consideration. #J-18808-Ljbffr Signet Jewelers