Tax Associate

Tax Associate | H&R Block The Tone: This is a seasonal role at H&R Block, located in AKRON OH at a local tax office. For over 70 years, H&R Block has been a leader in the tax industry, evolving its Block Next strategy by blending human expertise with digital innovation. This role is crucial for inspiring client confidence, allowing individuals to begin a career in tax and client services without prior experience. You will directly work with clients, preparing returns and answering questions, while building valuable skills and making a meaningful impact. The TL;DR Role: Early Career Type: Seasonal Location: In-person AKRON OH Mission: To gather information, prepare accurate tax returns, and answer client questions while building strong client relationships and identifying tax savings opportunities. Tech Stack: Copilot, ChatGPT, digital tools and systems What You’ll Actually Do Client Interaction: Meet with clients to gather information and understand their tax situation. Tax Preparation: Prepare complete and accurate tax returns with training and support from experienced teammates. Client Education: Explain tax information clearly and provide recommendations in a way clients can easily understand. Opportunity Identification: Identify tax savings opportunities and recommend relevant products and services. Problem Solving & Relationships: Apply problem-solving skills to analyze client information and address unique situations, while building strong client relationships and supporting office priorities. The Must-Haves Background: Entry-Level. Successful completion of the H&R Block Income Tax Course and a high school diploma / GED/ equivalent. Experience: Interacting with customers or clients in a service-oriented environment. Skills: Strong communication skills, problem-solving skills (including organizing information and identifying solutions), and comfort using digital tools and systems, including AI-based tools like Copilot and ChatGPT. Bonus: A Bachelor’s degree in accounting, finance, or a related field; experience in a client-facing or consultative role such as financial advising, insurance, retail sales, or professional services; experience asking questions and recommending solutions based on customer needs; and availability to work 15–35 hours per week, with up to 40 hours during peak periods, including evenings and weekends during tax season. #J-18808-Ljbffr H&R Block