Financial Aid Advisor II

Financial Aid Advisor II

Agency: Texas A&M University - Central Texas

Department: Student Financial Assistance

Proposed Minimum Salary: $3,042.67 monthly

Job Location: Killeen, Texas

Job Type: Staff

Job Description:

The Financial Aid Advisor II, under direction, counsels and provides student financial aid and scholarship information to prospective and currently enrolled students and their families. Facilitates workshops, develops and makes presentations on and off campus to groups regarding financial aid and scholarships. May coordinate or specialize in a specific program. May provide some mentorship and training to other staff.

Responsibilities:

• Receive, enter, process and analyze financial assistance data required to determine aid eligibility and make awards in accordance with federal, state, and institutional requirements. Create and maintain student financial assistance records, in accordance with retention requirements, while professionally communicating verbally and in writing with individuals regarding changes in eligibility of awards.
• Counsel individuals about cost of attendance, assistance programs, application processes, and eligibility requirements. Communicate verbally and in writing with individuals regarding inquiries about financial assistance programs.
• Process waivers, exemptions, and external assistance benefits (also known as third party accounts) program guidelines and institutional procedures. Evaluate impact of benefits on financial assistance awards and make required adjustments as necessary.
• Evaluate unique and mitigating circumstances, as documents by applicant, and exercise professional judgment in accordance with applicable regulations and departmental policy.
• Analyze various system generated and custom reports to evaluate continued eligibility and compliance with assistance program requirements.
• Assist with presentations and workshops for the institution and the community to inform about financial aid and scholarship programs.
• Other duties as assigned.

Knowledge, Skills and Abilities:

• Knowledge of word processing and spreadsheet applications.
• Knowledge of financial aid counseling, verification, rules and regulations
• Ability to multitask and work cooperatively with others.
• Oral and written communication skills.
• Customer Service skills.
• Ability to work individually or as a team.
• Ability to organize and make decisions.

Education and Experience:

• Bachelor's degree or an equivalent combination of training and experience.
• One year of related experience.

Salary: $36,512.00

Hours: Monday - Friday: 8:00 am to 5:00 pm. Nights and weekends as needed.

Supervision of Others: This position does not directly supervise employees but may provide mentorship and training to other staff.

Work Location: This is not a remote position. The selected candidate will be required to work on campus.

To Apply:

Please apply directly on our Texas A&M University-Central Texas Job Site. Please submit a cover letter, a resume, and the contact information of three professional references when applying for this position.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.