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Inside Sales Representative

$100k

Stress-Free Auto Care

Job Description

Job Description

Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success!

Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!

About the Role

At Stress Free Auto Care, we're redefining the automotive service experience by blending VIP-level customer service with high-impact sales results. We're seeking sales-driven customer service professionals who can confidently handle 75-100 inbound/outbound calls per day, meet KPIs, and close service appointments. You won't be cold calling strangers-these are warm leads and current customers-your job is to build trust, uncover needs, and secure the appointment while maximizing upsell and cross-sell opportunities.

What You'll Do
  • Convert inbound and outbound calls into confirmed vehicle service appointments.
  • Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals.
  • Recommend additional repairs, maintenance packages, and service upgrades that benefit the customer.
  • Provide VIP white glove customer service, ensuring every interaction builds trust and loyalty.
  • Communicate clearly with customers about services, timelines, and costs.
  • Use our CRM to track leads, schedule appointments, and document all customer interactions.
  • Collaborate with shop teams to ensure seamless handoffs and exceptional follow-through.
What's in It for You
  • Competitive Base Pay: Hourly + Commission + Bonuses (OTE: $100,000)
  • Benefits:
    • PTO + 6 paid holidays annually
    • Medical, Dental, and Vision Insurance
    • 401(k) with 4% employer match
    • Employee referral program
  • Fully Remote: Must reside in the following states: Arizona, California, Florida, Indiana, Michigan, Minnesota, Missouri, Nebraska, Nevada, North Carolina, South Carolina, or Texas
  • Career Growth: We're expanding quickly, offering opportunities to advance into leadership and higher-earning sales roles.
What We're Looking For
  • Sales Development / Call Center / Inside Sales experience (automotive experience a plus, but not required).
  • Strong phone presence with experience handling high call volumes (75-100+ calls/day).
  • Ability to influence and close without being pushy-consultative, trust-based selling.
  • Skilled at meeting or exceeding sales and service KPIs.
  • Proficiency with CRM tools and strong organizational skills.
  • Fast and accurate typing (40+ WPM).
  • Thrives in a fast-paced, goal-driven environment while delivering outstanding customer care.

Apply today and turn customer conversations into revenue-and rewards!

Ready to Elevate Your Career? If you're interested in joining a supportive team that values your skills and dedication, we'd love to hear from you! Apply today to help us redefine automotive care.

Vacancy posted more than 2 months ago
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