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Service Advisor

$50k - $100k

Hiring Winners

Automotive Service Advisor - Freedom Kia

As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
  • Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
  • Communicate additional repair and service needs to the customer based on vehicle inspection.
  • Administer the manufacturer warranty for qualifying vehicle repairs.
  • Keeping customer informed of service specials, completion times and service expenses.
Qualifications:
  • Previous Service Advisor experience, preferred.
  • A team player who is focused on providing exemplary customer service.
  • Basic mechanical understanding of an automobile.
  • Acceptable driving record and a valid driver's license in your state of residence
We offer best in class industry benefits:
  • Competitive Salary with commission
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Vehicle Purchase Discounts
  • Alternating Saturdays and Closed on Sundays
Job Type: Full-time

Salary: $50,000- $100,000.00 per year

Benefits:

*Sign on Bonus for qualified applicants
  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Day range:
  • Monday to Friday
  • Rotating 4Hr Saturdays
  • CLOSED SUNDAYS
Shift:
  • Day shift
Ability to commute/relocate:
  • Morgantown, WV: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
  • Driver's License (Required)

Work Location: In person
Vacancy posted 5 days ago
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