Night Operations Assistant Store Manager

Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands‑on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The NOASM‑IT will undergo a comprehensive training program that includes hands‑on experience, mentorship, and leadership development. During their training, NOASM‑ITs will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down process. NOASM‑ITs will also collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. NOASM‑ITs are expected to lead by example and uphold, maintain, and support all lawful company policies and positions. During the NOASM‑IT training period, which will be up to 6 weeks, candidates will learn to execute key responsibilities of an OASM. Key Responsibilities Customer Experience (10%) – Supervise associates in the selling effort, lead GET culture, set the example, drive customer service and associate engagement, and resolve customer concerns promptly. Operations Management (15%) – Perform opening, closing, Manager on Duty, and other whole‑store focus responsibilities, adhere to all company policies and procedures, command store SOPs (especially safety compliance), and maintain process accuracy. Safety (15%) – Ensure self and associates follow all safety and hazardous material procedures and Safety Matters guidelines at all times. Sales and Productivity (10%) – Work with key partners to plan merchandise placement, signing, and support stock integrity through inventory management; learn to maintain and operate all store equipment and systems and manage daily financial operations. Training and Preparing for Assistant Manager Position (50%) – Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies. Learn and demonstrate tactics to support staffing and scheduling, identify and resolve stock deficiencies, coach associates, resolve customer issues, support service needs for installed sales and special orders, execute performance management processes, and complete all training modules and assessments. Direct Manager/Direct Reports Reports to the Store Manager. No direct reports. Travel Requirements Typically requires overnight travel less than 5% of the time. Physical Requirements Requires intermittent periods of continuous physical exertion such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward. Working Conditions Located in a comfortable indoor area. Conditions may produce mild discomfort on occasion. Minimum Qualifications Must be 18 years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications Demonstrated ability to collaborate and work effectively with cross‑functional teams. Minimum Education High school diploma and/or GED. Preferred Education Bachelor’s degree program or equivalent in a related field. Minimum Years Of Work Experience 3 years. Preferred Years Of Work Experience 3 years. Minimum Leadership Experience 3 years. Preferred Leadership Experience 3 years. Certifications None. Competencies Action Oriented Collaborates Customer Focus Develops Talent Drives Results Resourcefulness #J-18808-Ljbffr