Service Manager

Service Manager

Sunstate Equipment Co.: Where Safety and People are Core Values! We take care of our People and it shows! Location: Oakland, CA 94621 - Monday-Friday, Branch Hours of Operation 6AM-4PM - (40 HR/Work Week-OT depends on business needs) Salary Range: $95,000.00 - $125,000.00, dependent on experience.

Sunstate's Advantages

• Company cell phone, laptop and truck provided
• Bonus Incentive on a quarterly basis and annual basis
• Work boot allowance
• Rent ANY of our equipment for FREE
• Unique "My Holiday" benefit lets you celebrate any holiday without using personal time!
• Medical, dental, and vision insurance eligibility after first full month of employment.
• 401 Retirement Plan with up to 6% company match after 90 days.

Position Responsibilities

• Serve as a working Service Manager, spending 80%+ of the time performing hands-on equipment maintenance, diagnostics, troubleshooting, and repairs while leading the service team.
• Manage the shop and field service mechanics, ensuring maintenance, repair, and availability of equipment as needed.
• Delegate and direct service tasks to technicians while actively participating in repair work and monitoring progress.
• Lead continuous improvement efforts across all service performance metrics.
• Exhibit engaged leadership through behavioral coaching, mentorship, and leading by example.

Position Requirements

• Previous hands-on service, maintenance, and repair experience with construction equipment required.
• Ability and willingness to perform physical, hands-on mechanical work for the majority of the workday (80%+).
• 2-4 years of management, lead technician, foreman, or service leadership experience within the construction equipment rental industry preferred.
• Strong leadership, organizational, and time management skills, with the ability to work independently.
• Safe working knowledge of shop tools and equipment.

Why Choose Us?

At Sunstate, every employee is valued, respected, and fairly compensated. More importantly, every employee has a voice that deserves to be heard. We are working hard to challenge the typical ways of business and develop an environment where our employees feel safe, comfortable, and look forward to coming to work. No matter which location you visit, you can't help but feel the close-knit work-family environment.

We have strategically and organically grown our company from within, promoting from the ground up and providing employees with opportunities to explore their different passions within our own walls. This culture allows our people to develop valuable, marketable skills they can use throughout their career. Plus, with benefits like Baby Bonding, My Holiday vacation time, and discounts on everything from movie tickets to cell phone bills, we're constantly evolving our resources to provide our people with tools to make their lives easier!

Be YOU at Sunstate

At Sunstate Equipment, we are actively fostering a workplace culture where individuals of all identities and life experiences feel genuinely valued, respected, and appreciated. As a proud equal-opportunity employer, we wholeheartedly welcome candidates from diverse backgrounds and cultures. We recognize and celebrate the unique perspectives they bring, with the understanding that they are the fuel for the innovative ideas that drive the evolution of our industry.

Sunstate Equipment Co. is an Equal Opportunity Employer

A Drug Free Workplace and Participates in E-Verify #WESTIND #LI-AG1

Qualifications

Licenses & Certifications

Required

Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.