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Hybrid Manager, AI Knowledge Service

PenFed Credit Union

PenFed Credit Union is seeking a (Hybrid) Manager, Knowledge & AI Service. This position involves leading the strategy and governance of PenFed's operational knowledge program and AI-enabled support experiences across various locations including Omaha, NE. The role focuses on enhancing service quality and implementing emerging AI tools. The ideal candidate will have a Bachelor's degree in a related field and significant experience in content management and knowledge management. A robust benefits package is offered. #J-18808-Ljbffr PenFed Credit Union

Vacancy posted 4 days ago
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