Customer Experience Team Member

Presents a neat, clean appearance, in company uniformGreets each customer they encounter with a smile and a word of welcome or departureMaintains a clean and safe environment for customersServes customers according to all company procedures and standardsCooperation with peers – work with fellow employees as part of a team, helps others when they need a handDemonstrates a positive and enthusiastic attitude with co-workersHelps new employees through training and orientationDemonstrates patience and understanding when training othersKeeps other employees informed about what he/she is doingAttendance – is personally reliableUnderstands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasksProvides appropriate notice when unable to be at workProvides written notice for being late or absent as requiredUnderstands and uses approved time keeping systemCooperation with Management – is open and receptive to requests, demonstrates flexibility and dependabilityDemonstrates a positive and enthusiastic attitude with managementAdjusts positively to requests for change from managersAccepts procedural changes positively and without loss of effectivenessAlerts management to station needsAnticipates problems and brings them to management’s attentionFollows through with all commitments madeInitiative and Energy – takes action without being told, goes beyond what is simply required, maintains a high activity levelHelps others when needed without being askedDemonstrates a sense of urgency on the job, especially when it relates to pleasing the customerIs effective working on more than one task at a timeFinishes tasks completely once begunSuggests ideas for solving problems, improving procedures, etc. #J-18808-Ljbffr