Hybrid Product Support Specialist — Public Libraries

OverDrive - Rakuten Group

OverDrive - Rakuten Group is looking for a Product Support Specialist to provide exceptional support to public libraries in the Greater Cleveland, OH Area. This role involves onboarding partners, troubleshooting product-related issues, and promoting best practices. The position operates on a hybrid schedule, requiring two days on campus and three days work from home. The ideal candidate will have a Bachelor’s Degree, with 1–2 years of experience in customer support and strong communication skills. OverDrive values diversity and fosters an inclusive workplace. #J-18808-Ljbffr OverDrive - Rakuten Group

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Vacancy posted 4 days ago

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