Licensed Massage Therapist

Licensed Massage Therapist – Reflections SpaReports To: Spa ManagerPosition OverviewWe're seeking a skilled and compassionate Licensed Massage Therapist who is passionate about wellness and committed to delivering an exceptional guest experience. This role supports the spa's mission by building relationships with new and returning clients, promoting services and retail offerings, and enhancing the connection between in-spa treatments and at-home care.Join Team Blue and become part of our hospitality family—where you'll enjoy stunning views of Lake Michigan, along with perks like family and friends discount rates, complimentary fitness center access, and 12 free waterpark passes annually. Help us exceed guest expectations—one calming treatment at a time.Schedule & CompensationPosition: Seasonal - Summer HelpAvailability: Evenings, weekends, and holidays (Saturdays required)Compensation: 25%–28% commission + 20% auto gratuityJob SummaryContribute to the spa team's success by consistently delivering high-quality massage services. Support company goals through client retention, service enhancements, retail recommendations, and guest education, while working collaboratively in a team-oriented environment.People & Professional SkillsMaintain a pleasant, nurturing, and client-focused approachCommunicate professionally and respectfully with guests and team membersDemonstrate strong attention to detail and commitment to service excellenceExhibit reliability, self-motivation, and teamworkUphold a polished, professional appearance in accordance with spa standardsParticipate in ongoing training, team meetings, and professional developmentGuest ExperienceCreate a serene, safe, and welcoming environmentAssess client needs and customize each service accordinglyAddress guest concerns with professionalism and careContinuously improve service quality through feedback and self-assessmentCommunicate guest feedback to management as appropriateMassage Therapy & Spa OperationsPerform a variety of massage modalities, including Swedish, deep tissue, hot stone, and prenatal, within scope of practiceEvaluate client needs, health history, and contraindications prior to treatmentCustomize sessions to relieve tension, improve circulation, and promote overall wellnessEducate guests on the benefits of massage and recommend treatment plans and at-home careMaintain knowledge of spa services, products, and industry trendsPromote and sell retail products and additional servicesMaintain accurate client records and treatment notesEnsure treatment rooms are clean, stocked, and compliant with state regulationsAssist with inventory management for massage supplies and linensCommunicate effectively with the Spa Manager regarding ideas or concernsComplete additional duties as assignedEducation & ExperienceValid Wisconsin Massage Therapy License requiredCPR/AED certification preferred1–2 years of spa or wellness experience preferredStrong knowledge of massage techniques, anatomy, and physiology