Associate, Client Processing Representative I - Global Clearing Ops

Associate, Client Processing Representative I - Global Clearing Ops Location: Lake Mary, FL. Responsibilities Apply expertise and judgement in providing quality, and complex client service and support to internal and external clients on a daily basis, including phone interaction, problem resolution, transaction processing (i.e., STP, manual), reconciliations and accounting services, and updates to client accounts in a timely manner. Perform complex operational tasks in a product or functional area, including independent analysis and policy interpretation. Serve as the primary point of contact for clients, executing all correspondent requisites timely and accurately with an understanding of the underlying business and specific client needs. Review and check work of other Client Processing Support staff, help resolve escalated issues, and may be responsible for allocating and checking work of other team members. Qualifications High school/secondary school diploma or the equivalent combination of education and experience is required; Bachelor's degree preferred. 5–7 years of total work experience preferred. Benefits and Rewards BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay‑for‑performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. #J-18808-Ljbffr BNY Mellon