Office Manager/Community Liaison

Job Description

Job Description

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Careers Advancement

Job Summary

We are seeking an Office Manager/Community Liaison to join our team. In this role, you will coordinate all administrative duties and office procedures, ensuring the workplace operates smoothly and efficiently; bridge between our organization and the local community (Hospital, Doctors office; Rehab facilities; Long term care facility; Assisted Living Facilities, etc.). Your responsibilities will include scheduling meetings, paying invoices, negotiating with vendors, and maintaining office equipment; marketing, building relations with partners in the community. The ideal candidate is highly organized with excellent verbal and written communication skills and the ability to implement systems and procedures.

Responsibilities 

• Maintain calendar of appointments and meetings
• Design the office layout with efficiency and organization in mind
• Collaborate with human resources to create, update, and maintain office procedures
• Maintain office equipment in good working order with the assistance of the IT department
• Pay and record invoices
• Negotiate contracts and pricing with vendors and service providers
• Accurately maintain general office budget 
• Relationship Management: Build and maintain strong partnerships with the community (hospital, Doctors office; Rehab facilities; Long term care facility; Assisted Living Facilities, etc.)
• Public Communication: Act as the "public face" by presenting the agency at meetings, and answering inquiries.
• Needs Assessment: Gather community feedback and concerns to inform the organization's decision-making and project planning.
• Conflict Resolution: Mediate disputes and resolve grievances between the community and the agency.
• Resource Referral: Connect community members with relevant services, resources, or programs.
• Event Coordination: Organize and facilitate town halls, workshops, and outreach events. 

Qualifications

• High school diploma/GED required, some college preferred
• Previous experience as an Office Manager or similar position preferred
• Understanding of office equipment, systems, and procedures
• Skilled in Microsoft Office, Excel, and Outlook
• Excellent time management skills and ability to prioritize multiple tasks
• Strong problem-solving skills and attention to detail
• Excellent verbal and written communication skills