Remodeling Production Manager

Job Description

Job Description

A successful Production Manager will proficiently and safely manage the Remodeling Production Team in a way that ensures that the Team is taken care of, the Customer is taken care of and the Company is taken care of, while maintaining profits for the company . The primary role of the Production Manager is to pre-check all new job offers, go through each potential project and conduct Job Costing/Estimating measures to determine if the Company can get them done according to budget, and if the project looks feasible, accept the project, ensure all finish products are ordered, coordinate all necessary scheduling, ensure that all quality control measures are according to company standards throughout the project, ensuring collections are completed, closing out the projects and after project closing, conducting follow-up Job Costing to determine if adjustments need to be made to the process/pricing on future projects when projects are being put together by the Sales/Design team.

Effective skills, traits and behaviors required for Remodeling Production Manager position :

• Communication Skills- proficient communication skills, able to express ideas clearly and listen actively to others
• Team Player Mentality- understand the value of teamwork and actively contribute to the success of the team
• Problem solving skills- adept at identifying challenges, analyzing situations, and developing creative solutions; remain calm under pressure and approach problems with a positive and proactive attitude.
• Adaptability- flexible and adaptable to change
• Emotional intelligence- possess high level of EI, which enables them to understand and manage their own emotions effectively and navigate interpersonal relationships with empathy and understanding
• Strategic thinking- ability to think strategically and envision the big picture; align departmental goals with company goals
• Decision making skills- decisive and capable of making tough decisions in a timely manner
• Accountability- take ownership of responsibilities and hold others accountable for actions and results
• Leadership by example- lead by example; inspire others
• Continuous learning- committed to personal and professional development; open to feedback and actively seek self-improvement opportunities

COMPETENCIES

• Monitor customer feedback on an ongoing basis and work with the Operations Manager to make adjustments in ways to ensure great customer satisfaction while maintaining company profitability.
• Ensure all projects are completed on time, on budget, and with exceptional customer satisfaction, maintaining the company’s reputation for high-quality craftsmanship and professionalism.
• Drive financial performance by ensuring monthly production goals and receivables are met, taking ownership of project pacing and proactively resolving obstacles that impact cash flow.
• Demonstrate creativity and problem-solving in keeping jobs moving, finding resourceful ways to meet company financial and operational targets without compromising quality or client experience.
• Collaborate closely with the Sales Manager to forecast upcoming work, understand sales volume, and plan production staffing and scheduling needs accordingly.
• Monitor job progress, costs, and field efficiency, using metrics and communication to keep the leadership team informed and aligned.
• Foster a culture of accountability, teamwork, and service-minded leadership across the production department.To supervise the overall functioning of the production team, especially of the production functions of the organization.
• Ensure that proper industry safety protocols are implemented and maintained.
• Motivate team members to deliver excellent services to customers (to include internal customers).
• Resolve customer issues in a timely manner in a way that satisfies the customer and is acceptable to the company.
• Design strategies and ensure that all the day to day services are according to the company SOP’s and that all the customers’ needs are being met in a way that is acceptable to the company.
• To make recommendations and SOPs that will reduce the costs and improve the efficiency.
• To develop and deliver in-house training for the employees regarding the service procedures (SOPs) and company policies and procedures.
• To be actively involved in the hiring and training of the new employees and to schedule onboarding and ongoing training accordingly.
• To work with the team members and to evaluate their performance in the field; all team members to be compliant with high levels of customer satisfaction, quality and sense of urgency to uphold the job timeline.
• The Production Manager works in collaboration with the Field Superintendent/Crew Leader/Job Foreman and Human Resources (HR) department to implement progressive disciplinary actions.

JOB RESPONSIBILITIES

• Execute and excel in key performance metrics to include minimum level of performance per TraVek Magnitude of Impact scale, measuring:Maintain billings of $80k/week; jobs on schedule, adhere to non-negotiables
• Required weekly/monthly team meetings
• Uphold TraVek Core Values

EDUCATION AND EXPERIENCE

• Previous high end remodeling experience required; Production Manager or Project Manager experience preferred
• Estimating and Project Management experience required
• Remodeling certifications preferred
• Ability to read blueprints
• High school diploma

\nCompany Description

Join our dynamic team at TraVek, a leading provider of roofing solutions dedicated to delivering top-quality service and products to our valued customers. With a commitment to excellence and a focus on customer satisfaction, with following our core values and culture.

Company Description

Join our dynamic team at TraVek, a leading provider of roofing solutions dedicated to delivering top-quality service and products to our valued customers. With a commitment to excellence and a focus on customer satisfaction, with following our core values and culture.