Case Manager - Urology - FT Days

UCI Health Urology Clinic Coordinator

UCI Health is one of California's largest academic health systems and the clinical enterprise of the University of California, Irvine. Established on July 1, 1976, UCI Health has grown into a 1,461-bed health system that includes UCI Health - Orange, UCI Health - Irvine, four Community Network hospitals and a growing network of ambulatory care centers across Orange and Los Angeles counties. As Orange County's only academic health systems, UCI Health is home to the only National Cancer Institute-designated comprehensive cancer center based in the county, the region's only American College of Surgeons-verified Level I adult and Level II pediatric trauma center, American College of Emergency Physicians Gold Level 1 Geriatric Emergency Department and a nationally recognized regional burn center verified by the American Burn Association. Powered by UC Irvine, UCI Health serves 5.6 million people across Orange County, western Riverside County and southeast Los Angeles County through excellence in patient care, research and medical education.

Position Summary

Incumbent will provide coordination and oversight for effective delivery of subspecialty care to patients in the outpatient Urology clinic. Incumbent serves as a single point of contact for patients and/or family members for the purpose of effectively communicating the patient's plan of care, and coordinates care with the physicians and members of the healthcare team.

What It Takes to be Successful

Required Qualifications: Strong written, oral communication, as well as effective problem solving and negotiation skills Must possess the skill, knowledge and ability essential to the successful performance of assigned duties Must demonstrate customer service skills appropriate to the job Minimum 1 year experience working as an RN or 3 years MA/LVN experience in a clinical setting Experience coordinating care for patients with complicated medical diagnosis Excellent written and verbal communication skills in English Current California RN license Current BLS certification Computer familiarity using Word, Outlook and Excel, or similar database software All external candidates must have a Bachelor of Science in Nursing Ability to maintain a work pace appropriate to the workload Ability to establish and maintain effective working relationships across the Health System Ability to design and implement patient and family education programs Preferred Qualifications: Specialty nursing certification relating to patient population Previous experience working as a nurse navigator (care coordinator) for patients with complicated medical diagnosis, preferably urology Previous experience working as a nurse navigator (care coordinator) for patients with complicated medical diagnosis, preferably pulmonary and/or nephrology clinics Knowledge of University and medical center organizations, policies, procedures and forms