Dental Office Manager

Dental Office Operations ManagerThe Dental Office Operations Manager oversees the day-to-day operations of a dental practice, supporting a welcoming patient experience and an efficient, well-organized workplace. This role coordinates administrative workflows, supports staff, monitors operational performance, and helps ensure the practice follows applicable policies and regulations.Responsibilities:Manage daily administrative operations, including scheduling, patient registration, records, billing coordination, and office communications.Oversee appointment workflows to support efficient use of provider and staff schedules.Support and guide front-office and administrative team members, including onboarding, training, and performance feedback.Monitor operational measures such as appointment availability, patient flow, collections, and patient feedback; identify opportunities for improvement.Help maintain accurate patient records and protect confidential information in accordance with applicable privacy requirements.Coordinate billing and insurance processes, including claims follow-up and resolution of patient account questions.Maintain office procedures, documentation, supply inventory, and vendor relationships.Support compliance with relevant healthcare, workplace safety, and dental practice requirements.Address patient concerns professionally and coordinate timely follow-up.Collaborate with clinical leadership to improve workflows and support practice goals.Qualifications:Experience in dental practice administration, healthcare operations, or a related field.Experience coordinating office workflows and supporting or supervising a team.Familiarity with dental practice management systems, scheduling tools, and electronic health records.Understanding of dental billing, insurance processes, and patient account management.Strong organizational, communication, and problem-solving skills.Ability to handle confidential information with care and discretion.Ability to manage competing priorities in a patient-focused environment.Preferred Qualifications:Prior experience as a dental office manager or operations supervisor.Knowledge of applicable dental practice, privacy, and workplace safety requirements.Training in healthcare administration, business operations, or a related area.