Senior Clinical Development Nurse I - Emergency Department (Santa Clara, Full Time)

Senior Clinical Development Nurse I

Provides educational opportunities to nurses and leaders for their professional development by working closely with key stakeholders to identify opportunities for improvement and gaps in competencies, conducting needs assessments to identify and bridge knowledge, skill, and/or practice gaps, and leading the design of education programs to meet the learning and developmental needs of the clinical staff. Responsible for effective development delivery by setting standards and objectives for development and learning programs by leveraging adult learning principles and the educational design process and serving as a master trainer by leading professional development, guiding other trainers, and using best practices for education modalities. Monitors effectiveness of development by leading the review of metrics and outcome measures to ensure education programs meet targets and promote the delivery of high quality health care. Oversees continuous improvement by actively participating in research/information gathering efforts and critical appraisal of the literature regarding advancements in nursing practice, evidence-based guidelines, and health care technology to apply field advancements to the practice setting. Supports clinical development through the use of internal and/or external resources by communicating to stakeholders and leadership the goals, objectives, and planned outcomes of professional nursing education programs. Verifies clinical and professional standards are implemented and met by leading the development, application, and review of policies, protocols, operations, and automated systems providing information to staff and providers.

Essential Responsibilities:

• Promotes learning in others by communicating information and providing advice to drive projects forward; builds relationships with cross-functional stakeholders. Listens, responds to, seeks, and addresses performance feedback; provides actionable feedback to others, including upward feedback to leadership and mentors junior team members. Practices self-leadership; creates and executes plans to capitalize on strengths and improve opportunity areas; influences team members within assigned team or unit. Adapts to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback. Models team collaboration within and across teams.
• Conducts or oversees business-specific projects by applying deep expertise in subject area; promotes adherence to all procedures and policies. Partners internally and externally to make effective business decisions; determines and carries out processes and methodologies; solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Develops work plans to meet business priorities and deadlines; coordinates and delegates resources to accomplish organizational goals. Recognizes and capitalizes on improvement opportunities; evaluates recommendations made; influences the completion of project tasks by others.
• Provides educational opportunities to nurses and leaders of their professional development by: working closely with key stakeholders to identify opportunities for improvement and gaps in competencies and implementing longitudinal education plans for individuals and/or groups; conducting needs assessments to identify and bridge knowledge, skill, and/or practice gaps, while also guiding others; leading efforts in remediation planning, coaching, and supporting other teams to close gaps in competency expectations, knowledge, skill, and/or practice gaps; leading the design of education programs to meet the learning and developmental needs of the clinical staff, including the creation of study protocols, timelines, and budgets, in alignment with company objectives and regulatory guidelines; maintaining, updating, and facilitating the creation and development of content (e.g., course curricula, training aids, and other supporting materials) in relation to orientation, competency validation, and/or core education for specific nursing care, ensuring curriculum accuracy, and providing troubleshooting as needed; and leading collaborations with subject matter experts, nursing leaders, and other stakeholders to ensure the content and delivery of educational programs meet the needs of the target audience.
• Verifies certain standards are implemented and met by: monitoring and mentoring others to perform processes in compliance with all legal, regulatory, and accreditation requirements; validating content, identifying inconsistencies, and ensuring information provided is accurate, consistent, and aligned with evidence-based practices, institutional policies, procedures, and protocols; and leading the development, implementation, and review of policies, procedures, protocols, operations, and automated systems providing information to staff and providers.
• Oversees continuous improvement by: actively participating in research/information gathering efforts and critical appraisal of the literature regarding advancements in nursing practice, evidence-based practice guidelines, and health care technology to apply field advancements to the practice setting and ensure educational content remains up-to-date; preparing, conducting, and reviewing ongoing assessments of individual performance in clinical proficiencies for staff and management and supporting the assessment of priority professional development needs identified by senior nursing and executive leadership; and serving as an expert resource to ensure continuous learning by linking identified educational needs to current and planned programs offered by internal and external sources and providing consultative services to improve education programs.
• Responsible for effective development delivery by: leading the development and delivery of short, intermediate, and long-range education/development plans to meet current and future needs for nursing resources, professional practice, and strategic objectives; setting standards and objectives for development and learning programs by leveraging adult learning principles and the educational design process; and serving as a master trainer by leading professional development, guiding other trainers, and using best practices for education modalities (e.g., virtual, in-person classroom).
• Monitors effectiveness of development by: developing education objectives related to patient safety, competency, and professional development requirements and ensuring objectives are achieved; leading the review of metrics and outcome measures to ensure education programs meet targets and promote the delivery of high quality health care; facilitating debrief sessions and providing recommendations to managers of identified future education needs of staff; and authoring and revising training to continuously improve program quality.
• Supports clinical development through the use of internal resources by: communicating to stakeholders and leadership the goals, objectives, and planned outcomes of professional nursing education programs; documenting, analyzing, and reviewing analyses of clinical workflows to evaluate current practices and facilitate the improvement of specific nursing practices and processes; serving as an expert consultant to internal and external partners and stakeholders in the areas of professional nursing education program design, development, improvement, and evaluation; and representing professional nursing education programs on internal and external committees and with various stakeholders (e.g., government agencies, universities).

Knowledge, Skills and Abilities: (Core)

• Ambiguity/Uncertainty Management
• Attention to Detail
• Business Knowledge
• Communication
• Critical Thinking
• Cross-Group Collaboration
• Decision Making
• Dependability
• Diversity, Equity, and Inclusion Support
• Drives Results
• Facilitation Skills
• Health Care Industry
• Influencing Others
• Integrity
• Learning Agility
• Organizational Savvy
• Problem Solving
• Short- and Long-term Learning & Recall
• Teamwork
• Topic-Specific Communication

Knowledge, Skills and Abilities: (Functional)

• Adult Learning Theory
• Applied Data Analysis
• Business Relationship Management
• Change Management
• Clinical Learning Solutions
• Competency Assessment
• Consulting
• Content Development
• Coordination
• Curriculum Development
• Development Planning
• Employee Training
• Key Performance Indicators
• Knowledge Management
• Learning Measurement
• Mixed Methods Research
• Model Creation and Interpretation
• Nursing Principles
• Presentation Skills
• Program Development
• Project Management
• Qualitative Research Methods
• Quality Assurance Process
• Quality Improvement
• Quantitative Research Methods
• Relationship Building
• Research and Development (R&D)
• Storytelling
• Strategic Alignment
• Written Communication

Minimum Qualifications:

• Minimum two (2) years of experience in clinical teaching or precepting, nursing professional development, delivering educational programs, curriculum design, process improvement, professional development/evaluation, or related experience.
• Masters degree in Nursing or a health-related field AND minimum four (4) years of experience in an inpatient setting, clinic, and or skilled nursing department or a directly health-related field.

• Registered Nurse License (California) required at hire

• Basic Life Support required at hire

• American Nurses Credentialing Center Certificate - Nursing Professional Development Certification within 6 months of hire

Preferred Qualifications:

• Five (5) years of experience in nursing education, training programs, or a teaching/training environment.
• National Board Certification in Clinical Specialty.