Operations Coordinator

Job Description

Job Description

Support our people. Amplify our impact.

· Do you want to contribute your Operations expertise to a mission that truly matters?

· Do you want to develop your professional skills through real-world responsibilities and cross-team collaboration?

· Are you excited to work alongside sustainability experts and support them in delivering meaningful client impact?

· Are you ready to join an international, purpose-driven team where curiosity, growth, and teamwork thrive?

THE ROLE

At the crossing point between all support areas, Operations ensure that the branch team is successful and fulfills its mission in the best conditions possible. As the Operations Coordinator for Quantis US, currently employing 30+ consultants, you’ll be responsible for:

· Staffing Execution & Cross-Branch Coordination: Lead the end-to-end pre-staffing and staffing request process, including gathering key inputs from stakeholders, assessing consultants’ availability, confirming allocations within the branch, and coordinating cross-staffing and global staffing with other Quantis branches. Propose and organize planning adjustments to effectively address evolving staffing needs.

· Workload Forecasting & Capacity Planning: Ensure the reliability of project forecasts (planning, estimates, and progress tracking), proactively identify potential overload or underload situations, and implement appropriate corrective measures. Contribute to mid-term capacity planning to anticipate resource gaps and align staffing with business projections.

· Project Performance & Profitability Monitoring: Monitor project profitability and productivity, analyze project health indicators, and identify areas for improvement across tools, processes, best practices, and training to enhance operational efficiency and financial performance.

· Reporting, Tools & Data Governance: Coordinate consultants and project managers to ensure timely and accurate project monitoring and operations reporting. Oversee project closure tracking and maintain high standards of data quality and integrity. Administer and optimize core operational tools (e.g., ERP, project management systems) to support reliable decision-making.

· Operational Alignment & Global Deployment: Ensure strong alignment between Operations, Talent, and team leads to support coherent workforce and business planning. Contribute to the deployment of Quantis global deliverables, standards, and initiatives at branch level.

WHY YOU’LL LOVE QUANTIS

Quantis, a BCG company, is a leading sustainability consultancy helping organizations address complex environmental challenges. For two decades, our expert team has partnered with organizations across the globe to bring sustainability into strategy, decision making, and action. We guide companies from ambition to action by uniting the latest science with strategic insights, helping them navigate complexity, make progress on sustainability priorities and create lasting value.

United by a shared commitment to making meaningful progress, our 250+ professionals embody a unique, collaborative culture that we call the Quantis Spirit. We are innovative. We are impact-oriented. We are science-driven. We are Quantis.   

Learn more about Quantis and our mission.   

ARE YOU READY TO SHAPE OUR PEOPLE EXPERIENCE AND DRIVE IMPACT?

· You’re a purpose-driven Operations or Staffing professional , motivated to put your skills to work towards our mission of bridging sustainability and business value.

· You have 4+ years of experience handling operations activities, ideally in a consulting company.

· You have a successful track record of managing projects and change , ideally in both corporations and consultancy.

· You have a passion for problem solving and amplifying performance and productivity.

· You are empathetic and intuitive, you connect easily with your stakeholders and colleagues, you are curious.

· You have a natural sense for organization and time management; you have a keen eye for detail and accuracy.

· You like processing data and making them talk, you know how to build meaningful and beautiful slides, you are comfortable with digital tools (knowledge of Enterprise Resource Planning platforms is a plus).

· You are flexible , happy to adapt, and support the evolution of your teammates and your branch.

· You speak fluently English .

· You thrive in close collaboration with consultants , enjoy being a trusted sparring partner, and feel equally comfortable in structured operational work and dynamic people interactions.

SOME OTHER DETAILS TO CONSIDER:

• Contract: Permanent
• Location: Boston (preferred), New York, Chicago or Denver. Hybrid scheme.
• Optimal start date: As soon as possible
• Regular collaboration with other Quantis branches via web-conference
• Ability to travel occasionally
• Salary Range: $80,000–$107,000

Unlocking the Potential of All Quantisians

At Quantis, Unlocking Potential means empowering our employees to thrive, enabling them to drive our mission and manifesto forward—creating meaningful impact for people and the planet.

We aim to achieve this by nurturing a culture rooted in collective action, and shared purpose, where diversity is cherished, inclusion is lived, mental wellbeing is supported, and opportunities are open to all.

This extends to our clients, their clients, and their entire value chain as sustainable thinking and collective representation are integral components of our purpose to transform the way that businesses operate.

This is how we commit to our people, live our manifesto, and shape a sustainable future - together.