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Call Center Manager: Lead Growth & Customer Experience

ADP

National Floors Direct is seeking a skilled Call Center Manager in Boca Raton, FL to lead a growing team and ensure outstanding customer experiences. You will oversee inbound and outbound calls, train staff, and align performance with company goals. This full-time role requires 5+ years in call center or customer-facing roles and at least 3 years in leadership, with CRM proficiency and a positive, proactive mindset. Weekend availability is required in this dynamic environment. #J-18808-Ljbffr ADP

Vacancy posted 2 days ago
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