ERP System Administrator

Scope of role The ERP System Administrator is responsible for training users, developing policies and procedures, and assisting in the implementation process. They work with business owners and managers, end-users, and technicians to help implement the ERP system, including creating reports and analyzing data. Key Responsibilities Develops production schedules for finished goods and component items based on equipment, labor, and raw materials availability Integrates automated equipment real time data management with ERP system (MES) Provides daily production schedules to manufacturing for finished goods and build-to-stock subassemblies Coordinates production scheduling of lower-level items and machined parts Drives component material demand for purchasing and monitors availability/lead times, current production schedules, and capacities Resolves conflicts to support target ship dates Balances production and inventory levels with demand to support targets consistent with customer service levels, inventory turn goals, and capacity utilization/staffing requirements Interacts frequently with Operations, Sales, and Supply Chain Departments to achieve objectives Develops and implements planning KPIs to report performance Identifies and resolves problems with material, manpower, and capacity availability Advises management on the status of work in progress, material availability, and potential production problems to ensure that manpower, equipment, and material are ready to meet production requirements Visualizes key production processes to assure the efficient flow of material Confers with supervisors, the Engineering Department, and the Purchasing Team on shop orders to assess progress and discuss needed changes Develops and maintains capacity planning tools for effective shop performance Implements and manages the internal kitting process Establishes and follows protocols for inventory controls, ordering process, cycle counts, and develops a visual inventory management system Executes the Operations Department’s plan and schedule for the factory and manufacturing Ensures customers’ required dates are met by ensuring operational and material availability Works with Production Control to ensure the operation schedule is met daily and materials are available Communicates capacity availability and ensures work orders are loaded accordingly Learns and understands the ERP environment to be able to provide functional expertise and knowledge of the existing business practices Provides end user training and assists with day-to-day issues, problems, and questions Collaborates with end users, Production Control, and management for system and upgrades Works collaboratively with employees to troubleshoot and resolve issues Proposes tangible solutions to avoid repeatable errors Provides guidance for system changes and enhancements Identifies continuous improvement opportunities for assigned systems and processes Creates and deletes user accounts, updates account permissions, user profiles, page layouts, and security information Creates and maintains ERP business documents, dashboards, and KPI dashboards Assists in data migration efforts during initial implementation and ongoing activities post go-live Completes special projects and provides project support as requested by Executive Team Compiles inventory reports Creates and maintains ERP business documents Remains dedicated to meeting the expectations and needs of internal and external customers Acts with customers in mind by establishing and maintaining effective relationships with customers and gaining trust and respect Consistently goes above and beyond to anticipate customer needs and responds accordingly Identifies and analyzes problems, formulating alternative solutions and taking or recommending appropriate actions Follows up on customer problems to ensure resolution Uses diplomacy and tact to maintain harmonious and effective work relationships with co-workers and constituents while adapting to changing priorities and demands Shares information and resources with others to promote positive and collaborative work relationships Supports diversity initiatives by demonstrating respect for all individuals Effectively communicates and influences others to meet organizational goals Problem solves and communicates effectively with work team Contributes ideas for continuous improvement of workflow and processes Follows all safety guidelines and procedures Performs other duties as assigned PROFESSIONAL EXPERIENCE/QUALIFICATIONS Minimum Requirements Minimum 2 experience in manufacturing Must be familiar with Netsuite Bachelor’s degree in information technology, computer science, similar preferred Experience in ERP Experience in MES and manufacturing automation integration Needs to have a working knowledge of planning strategies, manufacturing models, and how planning affects the supply chain and operations. Needs to have the ability to work with Supply Chain, Operations, Program Management to ensure the factory is properly planned Benefits 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Tuition reimbursement Vision insurance Experience NetSuite: 1 year (Required) Manufacturing: 1 year (Required) ERP systems: 1 year (Required) Work Location: In person #J-18808-Ljbffr