Patient Services Rep

Overview

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

• The University of Kansas Health System St. Francis Campus, a part of a rich legacy of compassionate care since 1909, now offers 378 licensed beds, a history of innovation, and strong community support.

• Demonstrates excellent customer service skills by providing a patient friendly and pleasant admitting process to assure that patient and family needs are met in a timely manner.
• Responsible for accurate registration of patient, participating in on-call rotation as assigned, communication of Health Center policies, financial responsibilities, and Patient Rights and Responsibilities according to departmental operating procedures.
• Ensures compliance with Joint Commission and EMTALA regulations and other regulatory agencies.
• Works under the supervision of the Patient Access Supervisor.

• High School Diploma/GED
• One year of experience in office setting customer service-related role

• CHAA (Certified Healthcare Access Associate)
• Prior experience in hospital or physician clinic registration and/or scheduling in an ancillary department; insurance eligibility/verification