General Manager - The Alexander

About Coury Hospitality

We are experts in lifestyle, boutique hotels and restaurants. We create memories, bring dreams to life, and deliver unmatched moments around every corner. From the moment of arrival, guests are met with personalized and thoughtful service. We believe great hospitality starts with our people, our Curators, who bring energy, creativity, and care to every guest interaction. This is where you can be yourself and truly succeed. Join our team of innovators!

About The Alexander

Located in the heart of downtown Indianapolis, The Alexander, Autograph Collection is a distinctive boutique hotel where contemporary art, innovative design, and exceptional hospitality come together. Featuring 209 thoughtfully designed guest rooms and suites, more than 16,500 square feet of flexible meeting and event space, and a multi-million-dollar collection of commissioned artwork, The Alexander offers a truly unique guest experience. From creative dining and cocktails at Plat 99 to memorable meetings, weddings, and celebrations, the hotel brings art and hospitality to life in unexpected ways. Situated in the vibrant CityWay neighborhood near Gainbridge Fieldhouse, Lucas Oil Stadium, and the Indiana Convention Center, The Alexander offers an exciting opportunity to lead a property that celebrates creativity, individuality, and a strong connection to its community.

You should join our team if you believe...

• That people come first and exceptional hospitality begins with empowered, engaged, and inspired Curators.
• That great hotel leadership is about creating a culture where teams feel supported, guests feel valued, and performance thrives.
• That a hotel's unique personality, local connections, and storytelling are what transform an ordinary stay into an unmatched experience.
• That financial success and exceptional guest service aren't competing priorities. They are essential parts of a thriving hospitality business.
• That creativity, innovation, and a willingness to challenge the status quo help boutique hotels stand apart.
• That strong leadership means setting clear expectations, developing talent, and creating accountability at every level.
• That every department, from Rooms and Food & Beverage to Sales, Engineering, and Housekeeping, contributes to the overall guest experience.
• That building relationships with owners, community partners, and local businesses is just as important as developing relationships within the hotel.

You're a great fit for this role if you love...

• Leading all aspects of a full-service boutique hotel, ensuring operational excellence, exceptional guest experiences, and strong financial results.
• Inspiring, coaching, and developing department leaders and Curators to create a positive, high-performing workplace culture.
• Taking full ownership of hotel profitability, including budgeting, forecasting, revenue generation, expense management, and GOP performance.
• Partnering with Sales, Revenue Management, and Marketing to maximize occupancy, ADR, RevPAR, group business, and overall market positioning.
• Overseeing distinctive Food & Beverage experiences, meetings, weddings, and special events that connect guests and locals to the property.
• Bringing a property's unique story to life through thoughtful service, creative programming, and meaningful connections to the surrounding community.
• Building strong relationships with ownership, brand representatives, corporate leadership, and community partners.
• Monitoring guest satisfaction, brand standards, and operational performance while identifying opportunities for continuous improvement.
• Creating a culture of accountability, collaboration, recognition, and professional growth across every department.
• Being a visible, hands-on leader who enjoys connecting with guests, supporting Curators, and jumping into the action when needed.

We're excited to have you join us because...

• You bring proven leadership experience in full-service, lifestyle, boutique, or upscale hotel environments.
• You understand how to balance the creative individuality of an independent-minded property with the operational expectations of a major hotel brand.
• You have strong financial acumen and a track record of driving revenue growth, managing expenses, and improving profitability.
• You know how to lead diverse departments, build effective leadership teams, and hold individuals accountable while maintaining a people-first culture.
• You understand the importance of an exceptional Food & Beverage and events program in creating a vibrant hotel experience and generating revenue.
• You are comfortable navigating Marriott brand standards, guest satisfaction expectations, and performance metrics while maintaining the property's distinct identity.
• You are a strategic thinker who can identify market opportunities, evaluate business trends, and translate insights into actionable plans.
• You communicate confidently and effectively with ownership groups, corporate leadership, brand representatives, and hotel teams.
• You are passionate about developing talent, building succession plans, and creating opportunities for Curators to grow their careers.
• You lead with integrity, creativity, and a genuine passion for hospitality, inspiring your team to consistently deliver unmatched moments.

Education and Experience

• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
• Minimum of 8-10 years of progressive hotel leadership experience, including experience as a General Manager, Hotel Manager, Director of Operations, or similar senior leadership role.
• Previous General Manager experience in a full-service, upscale, lifestyle, or boutique hotel strongly preferred.
• Experience with Marriott brands, particularly Autograph Collection or other distinctive lifestyle brands, preferred.
• Proven success managing hotel budgets, financial statements, forecasting, labor expenses, and overall profitability.
• Strong understanding of hotel revenue management, sales strategies, distribution channels, and key performance indicators, including occupancy, ADR, RevPAR, and GOP.
• Experience overseeing multiple hotel departments, including Rooms, Food & Beverage, Sales, Housekeeping, Engineering, and Finance.
• Strong leadership, communication, organizational, and problem-solving skills, with demonstrated success developing high-performing teams.
• Experience managing ownership relationships, capital planning, brand compliance, and property improvement initiatives preferred.
• Ability to work a flexible schedule, including evenings, weekends, and holidays, based on operational needs.

Work Environment and Physical Requirements

• This position is based on-site at The Alexander in Indianapolis, Indiana.
• Ability to work throughout the property, including guestrooms, public areas, restaurants, event spaces, and back-of-house operations.
• Ability to stand, walk, and move throughout the hotel for extended periods.
• Ability to use computers, property management systems, financial reporting tools, and other business technology.
• Flexibility to work evenings, weekends, and holidays as necessary to support hotel operations, guest experiences, and special events.

Here's the Core of Coury Hospitality:

We have a place for you on our team if your passion is to curate UNMATCHED MOMENTS.

What else do YOU need to know...

This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.

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