Senior UX Researcher

JOB LOCATION: 300 North Point Pkwy., Alpharetta, GA 30005 DUTIES Apply human behavior principles and methodologies to research problems to design the best customer experience. Develop user-experience research plans, collect data, moderate design testing sessions, facilitate workshops with internal and external stakeholders and deliver research reports based on an understanding of how to interpret design principles and standards to evaluate effective designs. Use UX research methods and design principles and can independently manage small projects or small aspects of a larger project. Responsible for applying those levels of knowledge and professional experience to the development of AT&T design processes, roles and resources. REQUIREMENTS Requires a Bachelor’s degree, or foreign equivalent degree in Industrial Design, Human Computer Interaction, Interactive Media, or Human Factors Engineering and 5 Years of progressive, post-baccalaureate experience in the job offered or 5 Years of progressive, post-baccalaureate experience in a related occupation utilizing qualitative research methods including generative, formative, and evaluative methods; conducting usability testing, ethnographic research, surveys, competitive analysis; creating point-of-view documents; employing online research tools, design thinking methods, and quantitative research methods. Our Senior UX Researchers earn between $145,719 - $175,100 yearly. BENEFITS Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Alpharetta, Georgia EEO STATEMENT It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. #J-18808-Ljbffr