Inside Sales Representative

Job Description

Job Description

POSITION SUMMARY

The Inside Sales Representative is the first point of contact for incoming customer inquiries. You

will follow up on leads, qualify prospects, schedule appointments, and confirm installations -

keeping our sales pipeline moving and our customers informed every step of the way.

KEY RESPONSIBILITIES

■ Answer and follow up on incoming sales calls and online inquiries

■ Qualify leads and identify customer needs and buying intent

■ Schedule and confirm customer appointments and installation dates

■ Maintain accurate records of all customer interactions in our CRM

■ Provide product information on custom iron doors, glass rooms, and related products

■ Follow up on quotes and proposals to move pending business forward

■ Coordinate with production and installation teams on scheduling

■ Make outbound follow-up calls to existing leads and past customers

QUALIFICATIONS

■ Strong verbal and written communication skills - must be comfortable on the phone

■ Previous inside sales, customer service, or call center experience preferred

■ Ability to qualify leads and prioritize follow-up activity

■ Organized, detail-oriented, and comfortable managing multiple open follow-ups

■ Proficient with basic computer systems and CRM platforms

■ Self-motivated with a positive, customer-first attitude

■ Manufacturing, construction, or home improvement industry experience a plus, but not

required

WHAT WE OFFER

■ Competitive base salary plus performance-based bonuses ($40K - $65K total)

■ Monday through Friday plus Saturday half-day

■ Health insurance options

■ Paid time off and holidays

■ Hands-on training on our full product line

■ Real opportunity for growth within a rapidly expanding company

\nCompany Description

Iron Works is expanding into Alabama and hiring an Outside Sales Representative to develop the Birmingham and Huntsville new-construction market. This role owns the builder, custom-home, and developer channel — calling on production builders, semi-custom builders, custom-home builders, residential architects, designers, and general contractors to specify and sell Iron Works USA custom iron entry doors, wine cellar doors, and glass rooms into new-construction projects across Central and North Alabama.

- Primary metros: Birmingham, Hoover, Vestavia Hills, Mountain Brook, Homewood, Trussville, Chelsea, Helena, Alabaster, Pelham
- Secondary metros: Huntsville, Madison, Athens, Decatur, Hampton Cove, Owens Cross Roads
- Accounts: production & semi-custom builders, custom-home builders, developers, general contractors,
residential architects and designers, building-supply dealers
- Product focus: single & double iron entry doors, pivot doors, iron railings, wine cellar doors, glass rooms /
sunrooms on new-construction jobs

Company Description

Iron Works is expanding into Alabama and hiring an Outside Sales Representative to develop the Birmingham and Huntsville new-construction market. This role owns the builder, custom-home, and developer channel — calling on production builders, semi-custom builders, custom-home builders, residential architects, designers, and general contractors to specify and sell Iron Works USA custom iron entry doors, wine cellar doors, and glass rooms into new-construction projects across Central and North Alabama.\r\n\r\n- Primary metros: Birmingham, Hoover, Vestavia Hills, Mountain Brook, Homewood, Trussville, Chelsea, Helena, Alabaster, Pelham\r\n- Secondary metros: Huntsville, Madison, Athens, Decatur, Hampton Cove, Owens Cross Roads\r\n- Accounts: production & semi-custom builders, custom-home builders, developers, general contractors,\r\nresidential architects and designers, building-supply dealers\r\n- Product focus: single & double iron entry doors, pivot doors, iron railings, wine cellar doors, glass rooms /\r\nsunrooms on new-construction jobs