Medical Biller

Job Description

Job Description

Company Overview
The Dermatology Center has proudly served the region for over 25 years, founded in 1998 by Board Certified Dermatologist, Dr. Terri Morris. Our practice offers comprehensive dermatology services, including general, surgical, and cosmetic treatments, all delivered with a commitment to exceptional patient care and the latest technological advancements.

Our busy dermatology practice is seeking a skilled, highly organized, and patient-focused In-Office Medical Billing Representative. This is a 100% on-site position that requires a strong background in medical billing and a compassionate approach to in-person patient financial care.

If you have a solid background in revenue cycle management, thrive in a face-to-face clinic setting, and are skilled in resolving complex claim denials, we want you on our team!

Key Responsibilities

• Payment Posting: Accurately post cosmetic and insurance payments (ERAs/EOBs) and patient payments to accounts in a timely manner.
• On-Site Patient Assistance: Provide exceptional in-person customer service to walk-in patients (and via phone), answering questions regarding statements, balances, copays, deductibles, and payment options.
• Denials & Appeals: Investigate, correct, and appeal denied or unpaid insurance claims (including dermatology-specific procedures and biopsy billing) to ensure maximum reimbursement.
• Patient Statements & Collections: Process monthly patient statements, manage past-due balances, establish payment plans, and carry out respectful collection efforts according to practice guidelines.
• Account Reconciliation: Audit accounts for accuracy, resolve balance discrepancies, and apply necessary fee schedule adjustments.

Qualifications & Requirements

• Experience: Minimum of 2+ years of out patient medical office administrative experience.
• EMR Software: Experience with Modernizing Medicine (modmed / EMA) is helpful but not required.
• Work Location: Must be able to work 100% on-site during regular business hours (not a hybrid or remote role).
• Technical Knowledge: Understanding of CPT, ICD-10 coding, EOB/ERA analysis, deductibles, coinsurance, and HIPAA regulations.
• Soft Skills: Excellent interpersonal communication skills with a firm yet empathetic approach when handling sensitive financial discussions with patients on-site.

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance
• Cosmetic Perks

Work Location: In person