Operations and Communications Manager

Job Description

Job Description

Operations & Communications Manager (Part-Time, 15 Hours/Week)

Location: Exton, PA

A Haven is a 501(c)(3) nonprofit organization providing grief support services to children and families in Chester County and the surrounding area. We are seeking an organized, creative, and dependable part-time Operations & Communications Manager to help keep our organization running smoothly and keep our mission visible in the community.

This role supports the Executive Director and leadership team by managing daily operations, donor care administration, and creating mission‑aligned communications. The ideal candidate is organized, creative, and comfortable balancing multiple priorities as a member of a small, collaborative team.

Key Responsibilities

• Coordinate daily operations and maintain organizational systems
• Manage and update the Yearly Snapshot Calendar
• Support employee onboarding logistics and compliance documentation
• Generate tax receipts for donors, and prepare donor thank-you notes
• Maintain donor records and assist with donor care communications
• Create and schedule social media content, newsletters, and basic website updates
• Design graphics and materials using Canva
• Support event logistics and donor tours
• Assist with community outreach and fundraising campaign communications

Qualifications

• Strong organizational and communication skills
• Experience in operations, HR logistics, donor database administration, or nonprofit administration preferred
• Experience creating content and graphics (Canva proficiency required)
• Strong writing and storytelling abilities
• Comfort with donor database entry and basic reporting
• Ability to manage multiple priorities in a fast-paced nonprofit environment
• Proficiency with Microsoft Office

Schedule & Compensation

• Part-time, 15 hours/week
• $30/hour, based on experience
• Hybrid flexibility (on-site in Exton with some remote work possible)