Audio Visual Specialist
SupportFinity
Job Overview Paragon Cyber Solutions (8a, EDWOSB, SDVOSB, CMMC-C3PAO) | GSA MAS (IT & HACS) | Seaport NxGen | Posted Mar 9 Full-time | Negotiable | Unknown Audio Visual Specialist Clearance SECRET clearance required or ability to obtain an INTERIM SECRET clearance. Responsibilities Provide daily on‑site operational and sustainment support, maintaining a daily log of performance tasks, customer requests, and known issues. Utilize the Army Enterprise Service Management (AESMP) to track and capture workload. Capture daily and weekly sustainment reporting requirements via the SharePoint ticketing system and SharePoint FCP Repository. Provide status reporting of daily activities, recurring or significant issues, classroom maintenance/preventative maintenance checks and services and problems resolved. Perform monthly preventative maintenance of each installed FCP classroom audiovisual equipment by cleaning/dusting projectors and audiovisual equipment cabinet as needed. Serve as the classroom support representative for FCP and maintain routine communications with the COR, performing weekly inventory of shelf stock equipment and items. Maintain Common Operating Picture (COP) of all FCP Classrooms. Assist on‑site Government and other personnel with daily classroom operation of audiovisual equipment, including providing user training as needed. Provide on‑site audiovisual expertise for FCP classrooms. Provide instructions and briefings on the use of audiovisual systems and instructional technology equipment. Required Experience Possess an associate’s degree in information systems/computer science or a related field; or three (3) years of technically related field experience in desktop support or network administration. Five (5) years of verifiable Digital Sound Processor (DSP), Digital Projection, Digital Display, Control Systems Equipment Installation and Operations experience. Possess a current InfoComm International – Certified Technology Specialist – General Certification (CTS). Have experience with general connectivity issues in LAN/WAN/Internet environments. Have a basic knowledge of all equipment settings as they pertain to the normal operation of Audio Visual & Information Technology systems. Be able to lift/carry up to 50 pounds. Eligibility & Certifications SECRET clearance required or ability to obtain an INTERIM SECRET clearance. DoD 8570 IAT Level II certification (Security+, CCNA Security, CySA+, GICSP, GSEC, CND, SSCP). Flexibility to work occasional non‑duty hours or on weekends to support specific projects or mission requirements. Benefits Health Care Plan (Medical, Dental & Vision). Retirement Plan (401(k) with employer matching). Paid Time Off & 11 Paid Public Holidays. Short and Long‑Term Disability. Healthy Work‑Life Balance. Training & Development. #J-18808-Ljbffr
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