Senior Distribution Supervisor - John's Creek

Senior Outbound Distribution Supervisor

At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing whatever your ambitions.

Boston Scientific was recognized as a Glassdoor Best Place to Work in 2026, ranking No. 15 on the Top 100 list, reflecting the culture our employees experience every day.

Are you an experienced operations leader with a passion for developing talent and driving operational excellence? We are seeking a Senior Outbound Distribution Supervisor to lead our outbound fulfillment operations at our Johns Creek, Georgia, distribution center. In this highly visible leadership role, you will be responsible for ensuring the timely, accurate and compliant distribution of life-changing medical devices to customers across the United States and around the world.

As a senior operations leader, you will provide strategic direction for outbound distribution while fostering a culture of accountability, continuous improvement and employee engagement. You will partner cross-functionally to optimize operational performance, enhance the customer experience and support the organization's long-term supply chain strategy.

This position is based on-site at our Johns Creek, Georgia, facility. Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time. Relocation assistance is available for qualified candidates. Schedule: Monday-Friday, 11 a.m.-7:30 p.m. Occasional weekend and holiday support may be required based on business needs.

Your responsibilities will include:

• Lead, coach and develop frontline supervisors and warehouse associates while fostering a culture of accountability, collaboration and continuous improvement.
• Provide strategic leadership for outbound warehouse operations, including picking, packing, shipping, partial shipments and domestic and international LTL fulfillment.
• Drive operational excellence by achieving safety, quality, service, productivity and cost objectives while ensuring exceptional customer service.
• Develop and execute continuous improvement initiatives utilizing Lean principles, root cause analysis and operational data to improve performance.
• Partner with Global Supply Chain, Planning, Transportation, Quality, Engineering and Customer Service to resolve complex operational challenges and improve end-to-end business processes.
• Monitor and analyze operational metrics to identify trends, develop action plans and achieve department and business performance goals.
• Lead workforce planning activities, including staffing strategies, labor planning, scheduling and overtime management to support current and future business demands.
• Champion a safe work environment by ensuring compliance with all company safety policies, quality systems and FDA regulatory requirements.
• Lead the implementation of strategic operational initiatives, automation projects and technology enhancements that improve efficiency and scalability.
• Ensure data integrity across operational systems, including SAP, Manhattan, Kronos and Labor Management Systems.
• Oversee departmental equipment, automation assets and facility resources to maximize operational effectiveness.
• Manage department budgets, operating expenses and productivity initiatives while identifying opportunities for cost savings.
• Lead performance management activities, including coaching, employee development, succession planning, talent reviews, performance evaluations, corrective actions and recognition programs.
• Ensure compliance with functional operating procedures, standard work instructions and all applicable company policies.
• Build strong cross-functional relationships and effectively communicate business priorities across all levels of the organization.

Qualifications:

Required qualifications:

• Bachelor's degree and a minimum of 5 years' experience in distribution, logistics, supply chain or warehouse operations, or an equivalent combination of education and work experience.
• Minimum of 3 years' experience leading supervisors, team leads or large operational teams.
• Minimum of 5 years' experience supporting high-volume distribution or fulfillment operations.
• Experience managing operational metrics, labor planning, staffing and departmental budgets.
• Experience utilizing Warehouse Management Systems, Labor Management Systems and ERP platforms.
• Experience with commercial invoice documentation and LTL shipment management.
• Demonstrated ability to communicate effectively and influence stakeholders at all levels of the organization.
• Proficiency with Microsoft Office applications.
• Ability to manage multiple operational and reporting systems simultaneously.

Preferred qualifications:

• Minimum of 7 years' experience in distribution or supply chain operations.
• Experience leading operations within a regulated manufacturing or medical device environment.
• Experience with SAP, Manhattan or comparable Warehouse Management Systems.
• Experience applying Lean principles, continuous improvement methodologies and root cause analysis.
• Experience leading warehouse automation or material handling system implementations.
• Experience managing international shipping and export compliance.
• Experience with Labor Management Systems.
• Medical device distribution experience.
• Bilingual in English and Spanish