Claims Processor - Immediate Hire

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.

Bilingual (English/Spanish) Claims Service Specialist – Tucson, Arizona

As a Bilingual (Spanish/English) Auto Claims Specialist,

you’ll reassure customers and offer solutions when they need us the most with empathy and care. Como especialista bilingüe, brindarás tranquilidad a los clientes ofreciéndoles soluciones cuando más lo necesitan, siempre con empatía y cuidado. Differentials: +10% Bilingual Skill: +10% for evening shifts; +20% for weekends ~ Bonuses: $1,500 sign-on for licensed candidates. ~ Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). ~ Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). ~401(k) with up to 6% match, vested immediately. ~ Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site meeting location and work guidelines. ~ Office Location: 3050 ML King Jr. Customer Interaction:

Manage incoming calls, collect accident facts, investigate claim details, collect statements from involved parties, and assist in the process of getting our customers back on the road. Problem Resolution:

Resolve customer concerns ensuring a positive experience. Drive customer satisfaction through meaningful interactions.

Experience:

Customer-facing Claims experience preferred. Education:

High School Diploma or GED required; Fluency in Spanish and English is required. Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms. Available to work evenings, weekends, and holidays. #At GEICO, we help our customers through life’s twists and turns. We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Financial benefits including market-competitive compensation; performance and recognition-based incentives; Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company.