Medical Receptionist

Medical Receptionist Panama City, FL

Pay From: $18 per hour

MUST:

• The Medical Receptionist must have experience: High School Diploma, or equivalent.
• Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook)
• Must have excellent written and oral communication skills, including exceptional customer service
• Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public
• Must be able to multi-task and prioritize
• Must demonstrate extreme attention to detail
• Must possess strong organization skills
• Must complete all regulatory competencies in accordance with working in the ASC
• Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology
• All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance
• Associate's Degree from an accredited college or university is preferred
• One (1) year of prior experience working with an Electronic Medical Record (EMR)

DUTIES:

• Perform job in accordance with Company Mission, vision and goals
• Provides exceptional customer service to patients and their families
• Exercises confidentiality in all areas, abiding by HIPAA rules and regulations
• Collects and verifies all demographic, Insurance and Financial information and enters information into Electronic Medical Record (EMR)
• Assists patients with tablets and medical forms, as necessary
• Obtains patient emails for patient portal registration
• Collects co-pays, co-insurances, deductibles and past due balances for all patients. Performs daily reconciliation of all money collected
• Processes patient intake forms and schedules follow up appointments through EMR
• Schedules follow up appointments in accordance with insurance guidelines
• Organizes and performs work effectively and efficiently and demonstrates standards of performance ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence
• Ensures all necessary paperwork and documentation (i.e.: referrals, ID, insurance cards, etc.) are up to date and present at the time of service
• As needed, handles phone inquiries from patients and others, screens calls to ascertain nature and urgency of inquiry and refers callers to the appropriate personnel
• Makes appointments via telephone, patient portal and in-person
• Responsible for copying, barcoding, and scanning medical records, as needed
• Responsible for maintaining cleanliness of patient waiting area
• Prepares procedure packets
• Participate in and complete all required trainings and in-services
• Performs other duties as assigned

Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability.

"Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act".