RN Clinical Informatics - Behavioral Health, Med Plaza I

Job Title

RN - Clinical Informatics

Primary Location

Med Plaza One - UMC

Address

100 E Liberty St Louisville, KY 40202

Shift

First Shift (United States of America)

Job Description

Position Summary and Purpose The RN - Clinical Informatics directly supports clinical staff in determining system requirements, adapting clinical workflows to adopt technology and understanding system functionality required to support and improve clinical process. The employee develops and helps maintain the electronic medical system, software applications and databases of UofL Health across the care continuum. This employee maintains thorough understanding of all application functionality, reporting capabilities, interfacing and integration of each clinical application assigned.

Essential Functions:

• Identifies opportunities to leverage technology to improve clinical workflow; leads the development of policies and procedures and provides guidance on EMR best practices to various Process Improvement committees in UofL Health for the optimal usage of Clinical Information Systems
• Provides expert guidance to EMR teams on system optimization, change management, standardized processes and workflows for a successful post implementation operation
• Supports departmental (nursing, ancillary) educational functions in training staff on clinical technology processes and requires a detailed knowledge of the electronic health record and the ability to analyze processes/systems as they impact the organizations' strategic initiatives and patient experience
• Works closely with Clinical Leadership and other stakeholder teams to design, implement and support the goals and objectives of the organization set by the leadership
• Uses clinical background and EMR experience to benefit the build, support and optimization of the EMR application assigned
• Ensures consistent use of clinical and revenue cycle information technology and the adoption of care team workflow changes enabled by Cerner
• Acts as a liaison between technical staff and business subject matter experts in creating and refining business requirements
• Proactively communicates and collaborates with internal and external customers to analyze information needs and functional requirements and delivery
• Performs testing and training on system changes, upgrades and enhanced functionality
• Works closely with Applications Analysts, departments and Technical teams to create and maintain appropriate application and workflow documentation

Other Functions:

• Assists in the development and maintenance of long-term strategic applications planning for the EMR for the area of responsibility to achieve strategic outcomes for the implementation
• Adheres to all Security Standards as set forth by the organization and National guidelines
• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description

Job Requirements (Education, Experience, Licensure and Certification) Education:

• Bachelor of Science in Nursing or other clinical degree (required)
• equivalent combination education and experience may be considered
• Master's degree in Nursing or other healthcare field (preferred)

Experience:

• Five (5) or more years of prior experience in a healthcare clinical environment (required)
• If working in a specialty setting, 2+ years of specialty specific (e.g. oncology, surgery) clinical experience including knowledge of specialty operations, workflows and methodologies (required)
• Two (2) or more years' experience with a healthcare EMR is (required)
• Three (3) or more years of Cerner implementation and/or support experience (preferred)

Licensure:

• Active Kentucky Registered Nurse License or compact license with privileges to work in Kentucky

Certification:

• Informatics Certification preferred

Job Competency: Knowledge, Skills, and Abilities critical to this role:

• Understanding of clinical and revenue cycle operations and workflows within a healthcare system is required
• Strong analytical and critical thinking skills; ability to think through issues and identify appropriate options
• Ability to build effective, strong working relationships with employees, colleagues, management and vendors through trust, communication, and credibility
• Must possess professional manner and appearance with ability to effectively prioritize responsibilities while under pressure
• Ability to interact effectively with all levels of the organization system-wide

Language Ability:

• Must be able to communicate effectively in both verbal and written formats

Reasoning Ability:

• Able to critically think through complex patient situations, process improvements, evidence-based practice
• Able to interpret complex data sets in order to make actionable recommendations

Computer Skills:

• Strong technological acumen necessary
• Proficient in Microsoft Office Suite
• Proficient in Cerner
• Must have the capacity to learn other relevant systems and databases, as needed

Additional Responsibilities:

• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
• Maintains confidentiality and protects sensitive data at all times
• Adheres to organizational and department specific safety standards and guidelines
• Works collaboratively and supports efforts of team members
• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

UofL Health Core Expectation: At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:

• Honoring and caring for the dignity of all persons in mind, body, and spirit
• Ensuring the highest quality of care for those we serve
• Working together as a team to achieve our goals
• Improving continuously by listening, and asking for and responding to feedback
• Seeking new and better ways to meet the needs of those we serve
• Using our resources wisely
• Understanding how each of our roles contributes to the success of UofL Health